Office Assistant/Customer Service Representative - NWA
Office Assistant/Customer Service Representative - NWA
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WeatherBarr Windows and Doors of Springdale AR is looking to hire a full-time Customer Service Representative (CSR).
*APPLICANTS MUST COMPLETE THE ONE-WAY VIDEO INTERVIEW AFTER COMPLETION OF APPLICATION TO BE CONSIDERED FOR EMPLOYMENT. INTERVIEW LINK IS AUTO GENERATED TO YOUR EMAIL*
This position earns a starting wage of $16.50/hour with incremental performance based pay increases.
Benefits available after completion of 60 day probation.
Benefits include: Medical Dental and Vision insurance Vacation time Holiday pay Company paid short-term disability Company paid life insurance 401(k) plan
JOB DUTIES:
- Assist with identifying developing and implementing processes to support internal and external customer satisfaction.
- Answer incoming phone calls.
- Customer service updates
- Assist walk-in customers.
- Process inbound order paperwork from deliveries.
- Receive inbound vendor paperwork.
- Invoice delivery paperwork daily.
- Keep office supplies stocked and organized.
- Keep the front area and showroom clean and organized.
- Other duties as assigned.
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)
- High school diploma or equivalent
- One year of customer service experience in office setting
- Proficient computer skills including Microsoft Word Excel Outlook and Access software applications
- Ability to navigate web-based applications
- Ability to efficiently learn our ERP software system
- Ability to use a multi-line phone system
- Must be at least 18 years of age
- Strong communication skills both written and verbal
- Exceptional customer service skills
ABOUT WEATHERBARR WINDOWS AND DOORS
A third-generation family business since 1934 we manufacture custom windows and doors for dealers in a 9-state region in the Mid-South. The high ideals and strong business ethics that helped grow our company continue today. We focus on customer retention by providing exceptional service and high-quality products with integrity. We proudly back up all of our products with a lifetime warranty and a promise to be responsive throughout the project.
We are committed to making all of our customers raving fans. But this is only possible with employees who appreciate us too. This is why we offer competitive pay excellent benefits and a positive work culture.
READY TO JOIN OUR TEAM
If you feel that you would be right for this position please fill out our initial 3-minute mobile-friendly application. We look forward to meeting you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
