Solution Engineer
Solution Engineer
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Job Description
We are a company focused on international business growth and development. Our mission is to support innovative organizations in expanding their operations globally. Currently we are partnering with SoSafe a leading provider of cybersecurity awareness solutions helping companies stay ahead of cyber threats through tailored cutting-edge programs.
SoSafe is one of the fastest-growing security awareness scale-ups worldwide. By putting people first and focusing on behavioral science they are disrupting the status-quo of Cyber Security.
Tasks
The Solution Engineer plays a crucial role in the sales cycle by demonstrating the unique value of SoSafes cybersecurity awareness and human risk management platform. Acting as a trusted advisor the SE translates business challenges into technical solutions delivers engaging demos technical workshops & proof of concept and supports the sales team in winning new customers. This role requires both technical acumen and strong interpersonal skills to align SoSafes offerings with customer needs across the Southern European markets.
Main objectives:
Become a product expert fully ramping up on SoSafes platform and key use cases
Deliver impactful product demos tailored to different industries and regions
Support sales teams in technical qualification customer discovery and proof-of-concept trials
Assist with RFPs security questionnaires and compliance-related inquiries
Provide feedback to Product and Marketing on customer needs and competitive positioning
Requirements
Core skills needed:
Strong communication and presentation skills including the ability to conduct engaging workshops and software demonstrations in French/Spanish/Italian (Southern Europe)
Consultative selling approach: ability to understand customer pain points and tailor messaging accordingly
SaaS technical knowledge including familiarity with integrations (SSO Active Directory LMS APIs)
Cybersecurity awareness: understanding of phishing threats social engineering tactics and security compliance requirements (e.g. GDPR ISO 27001)
Problem-solving and adaptability in a fast-paced environment
Team collaboration skills working closely with Sales Product and Marketing teams
Nice to have skills:
Experience with presales methodologies such as Great Demo! or Demo2Win
Knowledge of cybersecurity awareness training platforms or experience implementing security awareness programs
Experience in pre-sales sales engineering account management SDR/BDR or customer success
Basic understanding of HTML SCORM (for LMS integrations) and analytics/reporting tools
Formal education in Information Management/Science/Security or relevant certifications (CISSP CEH or AWS Cloud Practitioner)
Years of experience needed:
1-3 years in Solution Engineering Pre-Sales SaaS Sales Customer Success or IT consulting
Industry experience:
Cybersecurity SaaS IT security awareness training or enterprise software
Language requirements:
Southern Europe role: Fluent French/Spanish/Italian & English
Employment Type
Full Time
