Talent & Development Specialist - North America

Chubb is seeking a resourceful and results-driven Talent & Development Specialist to play a key role in executing learning programs and talent processes across North America. This position is essential for enhancing capabilities and performance and fostering a culture of continuous learning within the organization. Working as part of the Talent & Development team the Talent & Development Specialist will collaborate closely with the AVP of Talent & Development North America to assess and address training needs through a variety of delivery methods including instructor-led sessions webinars technology-based training and outsourced vendor solutions. The Talent & Development Specialist will be responsible for the coordination implementation and evaluation of programs designed to elevate employee skills and performance. Their ability to analyze data and feedback will be crucial in enhancing the effectiveness of training initiatives and driving continuous improvement.

This role will ideally sit in our Philadelphia PA office. Other Chubb office locations will be considered.

Responsibilities:

Learning Program Delivery:

• Support the execution of learning programs for North America leadership management sales and professional development programs. End-to-end execution includes:
• Draft manage and share project plans with external vendor for all programs
• Support orientation for select learning programs
• Confirm room setup and event logistics for in-person events
• Secure hotel arrangements for in-person participants
• Oversee and coordinate rosters for leadership and management programs including maintenance of waitlists and processing roster changes while managing go/no-go decisions for professional development courses
• Handle printing for all programs
• Host programs on-site serving as a point of contact for facilitators guest speakers assisting with logistical needs
• Serve as the primary point of contact for participants throughout the duration of programs managing all email communications and addressing inquiries promptly and thoroughly
• Evaluate the effectiveness of training initiatives through feedback collection assessments and metrics analysis making improvements as necessary
• Partner with external vendors to source and manage training services and resources as needed.
• Consult and advise on requests for dedicated sessions and ad hoc sessions; refer these to our external partners where appropriate.

Data Analysis and Reporting:

• Track and report on learning and development metrics providing insights to leadership regarding program effectiveness and employee growth.
• Analyze talent management data to identify trends gaps and areas for improvement within the organization.

Talent Management Support:

• Partner with Talent & Development and HR colleagues to support effective delivery of core talent processes and initiatives for North America including Succession Planning Talent Reviews Corporate Learning Program Nominations Process and Performance Management Process.

Desired Knowledge Education and Experience:

• Minimum of 3 years of experience in learning & development HR consulting and/or project management/coordination with a proven track record in successful execution.
• Associates or Bachelors degree in Human Resources or a related field is preferred.

Skills and Traits required for success:

• Strong organizational skills with the ability to prioritize and coordinate multiple projects effectively.
• Excellent communication and interpersonal skills with the ability to build relationships at all levels of the organization.
• Keen attention to detail and strong project management ability.
• Collaborative mindset while also demonstrating the ability to effectively lead independent projects with initiative and confidence.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint) and familiarity with Learning Management Systems (LMS).
• Strong analytical skills with the ability to interpret data.
• A can-do attitude; curious adaptable and passionate about learning and development with a customer-centric approach.
• Ability to travel approximately 25%