Office Assistant/Scheduler
Office Assistant/Scheduler
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Primary Responsibilities (including but not limited to):
- Answer and screen incoming phone calls in a pleasant courteous manner.
- Perform general office functions such as coordinating mail data input and file maintenance more fully described as follows:
- Creating and sending client welcome packets.
- Creating and sending prospect information.
- Preparing client and caregiver files.
- Coordinate caregiver interviewing schedule.
- Creating new hire packets and employee handbooks.
- Verifying complete caregiver information in file after hiring.
- Input caregiver information into system.
- Complete caregiver reference checks and criminal background checks.
- Input client leads into system and mail the appropriate materials.
- Ensure all information is properly filed organized and easily accessible the client name and notify the scheduling team.
- Ensure all caregiver employment paperwork is completed properly and filed according to policy.
- Collect caregiver timesheets (via fax mail hand-delivery) put in alphabetical order by caregiver and verify/reconcile against scheduling calendar.
- Keep track of late and/or missing timesheets as well as timesheets that have been filled out incorrectly and report this information to the Owner.
- Review daily notes for indication of any significant change in client status as indicated in the caregiver notes section and properly document the information.
- Make the Care Plans Care Plan binders Client Welcome Packets Employee Handbooks and other documentation and communication with clients and potential clients. Ensure all communication is sent in a timely manner according to policy.
- Maintain and update all caregiver files in accordance with state regulations. Monitor licensure expiration dates and follow-up to ensure caregivers are in compliance.
Qualifications
- Minimum of two years in an office managerial setting.
- Ability to communicate pleasantly and effectively with callers and internal staff.
- Familiar with a variety of the fields concepts practices and procedures.
- Team player excellent verbal and communication skills adaptable in different situations possesses excellent client interaction skills.
Employment Type
Full-Time
