BOMS - Specialist (Azure DevOps) - HCP Engagement - Operate
BOMS - Specialist (Azure DevOps) - HCP Engagement - Operate
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Job Description
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
SpecialistJob Description & Summary
At PwC our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.In regulatory risk compliance at PwC you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes.
You are a reliable contributing member of a our fast-paced environment you are expected to adapt take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Job Description
Title: HCP Engagement End User Support Specialist
Location Posted:
Date Last Modified:
May 15 2025
BRIEF COMPANY DESCRIPTION
At PwC we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purposefor our clients our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC.
Acceleration Centers (ACs) are PwCs diverse global talent hubs focused on enabling growth for the organization and value creation for our clients. The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting Management Consulting Technology Consulting Strategy Consulting Forensics as well as vertical specific solutions.
PwCs high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firms philosophy is a simple construct: We care for our people.
Globally PwC is ranked as the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership Diversity & Inclusion work-life flexibility career coaching and learning & development makes our firm one of the best places to work learn and excel.
Apply to us if you believe PwC is the place to be. Now and in the future!
JOB OVERVIEW: Compliance Central Associate
Preferred Title: HCP Engagement End User Support Specialist
Education/Certifications: A graduate with experience in a process-driven regulated environment preferably with a background in customer service end-user support (L1L3) and exposure to Appian (BPM) or Azure DevOps.
Roles and Responsibilities generally: Candidate would be responsible primarily for ticket triage incident resolution and system usage guidance. This includes entering tickets tracking progress communicating with stakeholders and escalating issues when needed. The ideal candidate will have a customer-first mindset experience with support platforms (Azure DevOps ServiceNow etc.) and a process-driven approach to resolving user issues.
Additional responsibilities may include but are not limited to:
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Unclear Seniority
Employment Type
Full-Time
