Control Desk Specialist-Pain Clinic
Control Desk Specialist-Pain Clinic
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
The Control Desk Specialist is responsible for assisting the healthcare team with clerical duties and facilitates communication and contributes to patient care. Technical aspects of patient care are performed under the direct supervision of a Registered Nurse (RN). The Control Desk Specialist participates in scheduling of appointments and assisting with billing/charges for patient accounts. The Patient Care Tech assures that each patient and family he/she comes into contact with receives prompt recognition and assistance and is treated with the utmost courtesy.
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
- Control Desk Specialist is responsible for clerical duties of the clinic.
- Greet all patients and families
- Complete registration upon patient arrival
- Phone management
- Managing Work Queues: referrals and billing
- Scheduling appointments
- Patient chart management
- Billing
- Assists in patient flow when clinic is busy
- Rooming patients
- Cleaning rooms
- Stocking supplies
Qualifications
- High School Graduate
- Previous clerical experience
- Experiences with clinic or hospital based EMR preferred.
- Good understanding or prior use of the following programs or ability to train quickly: Excel Word
- Clerical experience
- Phone management experience
- Able to multi-task and attention to detail
Required Experience:
Unclear Seniority
Employment Type
Full-Time
