Senior Concessions Stand Supervisor | Part-Time | Penn State University Athletics

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Senior Concessions Stand Supervisor position is expected to manage and provide oversight for assigned Beaver Stadium stand and non-profit groups which would include counting and verifying inventory at the beginning and end of football games overseeing refunds voiding transactions and closing out stand registers. Beaver Stadium stand supervisors must be available for all seven home football games and are expected to arrive at Beaver Stadium four hours prior to kickoff remain for the duration the game and until assigned stand is closed out following the game. The responsibility of the Stand Supervisor is to represent OVG the Concessions Director and Concessions Manager administratively on game day. The Senior Concessions Stand Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $20.00-$22.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 10 2025.

• Ensure proper set-up of all concessions locations prior to doors.
• Set-up duties may include: verifying opening inventory assigning duties to concession workers ensuring sanitation standards are met verifying that each location is fully operational ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
• Provide a high level of oversight and operational expertise resulting in the smooth efficient and profitable execution of events.
• Training new & current employees with regarding to property procedure & best practices. Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs as directed.
• Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns potential hazards accidents or incidents. Relays safety/health issues to management immediately.
• Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance training and mentoring to event staff and volunteers; promote a positive enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
• Ability to obtain working knowledge of all existing concession locations: geographical locations equipment evacuation procedures adjacent employee and guest areas and facility access.
• Responsible for supervising the service of beverages to guests including alcoholic beverages.
• Must check guests ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guests order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.

• At Least 1-3 years experience working in a supervisory capacity in a food & beverage environment.
• Ability to supervise the work of others. Ability to communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to speak read and write in English.
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.