The services that Apple and iCloud runs are massive; iCloud comprises a set of platforms and products which are foundational for both users and other Apple Services. As an SRE @ Apple youll need to solve problems using data teamwork and your own expertise. SREs @ Apple own the full infrastructure stack; from device driver performance debugging to content delivery network traffic management our responsibilities are both broad and deep. Systems are ran both directly on Linux and in the Cloud. We run a mix of open source and internally developed tools for system & configuration management provisioning software deployment and monitoring. Youll learn these tools and have opportunities to improve them. Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple. We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are :- Deploy support and monitor new and existing services platforms and application stacks. - Use scale testing to measure tune and optimization system performance. - Enhance architect author and deliver software to improve the availability scalability and security of Apples internet services. - Build and manage systems infrastructure and applications through automation. - Participate in periodic on-call duties.
Strong sense of ownership customer service and integrity demonstrated through clear communication.
Experience in building and scaling distributed systems in a public private or hybrid cloud environment
Experience with deploying supporting and monitoring new and existing services platforms and application stacks
Excellent troubleshooting and problem solving skills
Passion for eliminating repetitive manual processes using automation and to improve them through repeated iteration
Proven track record to write programs using a high-level programming language like: Java Go Python or Perl
Experience handling large numbers of diverse systems with configuration management systems like: Puppet Chef Ansible or Salt.
Understanding of the Linux Operating System including Kernel Memory Process Threads Static / Shared Libraries IPC Signals.
BS in Computer Science or related field or equivalent employment
Experience with scale testing disaster recovery and capacity planning
Proclivity towards efficient programming emphasizing improvement via complexity analysis.
Understanding of standard networking protocols and components such as: HTTP DNS ECMP TCP/IP ICMP the OSI Model Subnetting and Load Balancing strategies.
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