Business Management Senior

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Corporate Services is seeking a collaborative and detail-oriented Business Management Senior to join our Business Process Management team. This role will work closely with the Change Management and Communications Lead to support strategic projects that enhance how employees experience and interact with the workplace.

From optimizing service delivery and documenting processes to supporting internal communication and change management initiatives youll play a hands-on role in shaping a more efficient employee-centered workplace. The position will interact with team members across the department to support multiple service areas including property development facilities operations events management amenities and more.

Our Impact:

The Corporate Services Business Process Management team plays a key role in:

• Aligning real estate and facilities operations with business goals.

• Improving the employee experience productivity and convenience across our facilities.

• Promoting safety and wellbeing for all Freddie Mac staff and guests while on-site.

Your Impact:

In this role you will:

• Assist in documenting and improving business processes across the department.

• Create Change management plans for projects to ensure quality employee experience

• Develop clear employee-friendly communications for internal projects and change initiatives.

• Create promotional content that encourages engagement with workplace services amenities and programs.

• Maintain and update internal channels including intranet pages digital signage and newsletters.

• Collect and analyze data to assess communication reach engagement and program effectiveness.

• Support stakeholder coordination feedback loops and continuous process improvement efforts.

• Contribute to project tracking reporting and lessons learned documentation.

Your work will help employees stay informed feel supported through change and make the most out of their workplace experiencewhile also helping the team measure and improve our impact.

Qualifications:

• Bachelors Degree or equivalent experience

• 5 - 8 years related work experience in a corporate environment

• Prosci change management certification is a plus

• Strong writing editing and organizational skills

• Proficient in Microsoft Office Suite. SharePoint and HTML

• Experience in Adobe Creative Suite Eloqua and Survey Monkey is a plus

• Ability to work optimally under tight deadlines and in a fast-paced environment

• Curiosity about how things work and how to make them better

Keys to Success in this Role:

• Youre detail-oriented and enjoy turning complex ideas into practical solutions.

• You ask great questions listen well and grasp new information quickly.

• Youre a strong communicator who knows how to tailor messaging for different audiences.

• You thrive in a team environment and are energized by meaningful work.

• Youre adaptable proactive and excited to help shape the future of the workplace.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilance-first approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more please visit and register with our referral code: MAC.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.