drjobs Manager, People Operations

Manager, People Operations

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1 Vacancy
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Job Location drjobs

Los Angeles, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the role:

At Samsara this isnt just another People Operations role - this is your opportunity to shape how we scale and support a global workforce that keeps the world running. From getting food on grocery store shelves to helping reduce emissions and ensuring worker safety the impact of your work will be felt far beyond the People team.

If you thrive on improving processes optimizing People systems and using data to drive smarter decisions while delivering an award-winning employee experience this is an opportunity to make a real impact in a high-growth people-first environment.

As our Manager People Operations youll lead the development and execution of scalable efficient processes across the entire employee lifecycle. Youll partner with internal teams and centers of excellence to streamline systems like Workday and Zendesk ensure compliance (SOX EEO OFCCP) and deliver actionable insights through data and metrics. Youll also manage and grow a high-performing team that plays a key role in building a strong foundation for Samsaras continued global expansion.

This is a role for a builder - someone who can zoom in to fix a broken workflow and zoom out to design an operational strategy. Youll be surrounded by a high-caliber collaborative team that believes in winning together and investing in each others growth.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area NYC Metro Area and Washington D.C. Metro Area. Relocation assistance will not be provided for this role.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
  • You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
  • Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
  • You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role you will:

  • Develop and manage the execution of processes across the employee lifecycle to support an effective and scalable HR function.
  • Partner with Centers of Excellence (COEs) to problem-solve and provide core HR process improvements.
  • Serve as a strategic partner with team leaders and define requirements for process and technology enhancements including cost or time savings estimation.
  • Provide consistent Operations metrics to People leaders and propose process or program enhancements based on data.
  • Manage maintenance of process documentation and knowledge base articles for Shared Services support and user self-service.
  • Partner with internal audit and vendors on process controls ensuring data is provided on time as requested. Act as the HR point of contact for SOX and HR audits; drive resolutions to findings and create proactive process improvements to address identified issues.
  • Identify and prioritize enhancements to audit processes and controls to minimize risks.
  • Ensure HRIS data integrity by monitoring data and process governance ensuring compliant audit records are accurately captured in HR systems and all approvals are documented for audits. Provide necessary data to internal and external auditors when requested.
  • Build strategy to enhance the People Operations Shared Services program through the ongoing development of Zendesk.
  • Serve as a Subject Matter Expert (SME) for the Operations team training team members on the execution of Workday and Zendesk and provide Tier 2 and 3 escalated service support.
  • Manage team performance and provide development and coaching to People Operations team members.
  • Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
  • Hire develop and lead an inclusive engaged and high performing team.

Minimum requirements for the role:

  • 5 years of HR/People team experience in fast-growing global companies with 3 years specialized in People Operations.
  • Hands-on experience in people management including coaching and performance development.
  • Bachelors degree or equivalent work experience.
  • Extensive knowledge of HR best practices and employment laws.
  • Experience in managing people processes in Workday for HCM Compensation Benefits Onboarding Timecards Absence and Payroll.
  • Experience maintaining and auditing processes for OFCCP EEO and SOX compliance.
  • Experience supporting HR compliance and processes on a global scale.
  • Strong organizational and project management skills paired with excellent communication presentation and customer service presence.

An ideal candidate also has:

  • HR reporting and analytics experience.
  • Additional fluency in languages such as Spanish.

Required Experience:

Manager

Employment Type

Full Time

Company Industry

About Company

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