drjobs Invoicing and Collections Administrator

Invoicing and Collections Administrator

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1 Vacancy
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Job Location drjobs

Ultimo - Australia

Monthly Salary drjobs

$ 65000 - 70000

Vacancy

1 Vacancy

Job Description

APRA AMCOS is a member-owned music rights management organisation positioned at the intersection of music data and technology. We have more than 124000 members who are songwriters composers and music publishers. We license organisations to play perform copy or record our members music and we distribute the royalties to our members.


Were looking for a motivated and customer-focusedInvoicing and Collections Administratorto join ourEvents Administrationteam within Licensing Operations. This role plays a key part in delivering an exceptional service experience throughout the invoicing and collections journey for our concert and event clients.

As part of the Events Administration team youll take ownership of invoicing and collections for concert and event clients ensuring all actions are completed accurately and on time to support timely royalty payments to our members.

This role is based in our Ultimo office located on Gadigal land.


As an Invoicing and Collections Administrator your responsibilities will include:


  • Deliver effective debtor managementby proactively communicating with clients throughout all stages of the collections process in line with company policies.
  • Manage collections accounts within agreed business timeframes and service levels.
  • Issue timely and accurate invoices for event licence applications to support prompt licence establishment.
  • Monitor event-related mailboxes and ensure all correspondence is actioned efficiently and professionally.
  • Maintain accurate and up-to-date records of all customer communications and account activity.
  • Collaborate with internal teams to resolve disputes or issues promptly and constructively.
  • Identify and escalate account trends risks or concerns to the Senior Manager Licensing Operations.


To thrive in this role youll need:


  • Proven experience in a credit or collections environment with a strong focus on customer service and team collaboration.
  • Ability to manage multiple priorities take ownership of accounts and drive outcomes.
  • High attention to detail excellent time management and a proactive approach to customer engagement.
  • Strong verbal and written communication skills.



What Youll Love:


  • Our friendly and collaborative work environment. Our team thrives on our values of collaboration respect skill imagination and accountability.
  • Hybrid work options combining the convenience of remote work with in-office collaboration.
  • Generous employee benefits such as learning and development programs; 18 weeks paid parental leave (including for adoption foster or kinship care); discounted private health benefits; novated lease vehicles arrangements; access to financial services; employee assistance programs and more.


Application Process:


Ready to be a valued addition to our team Take the plunge and apply now were looking forward to hearing from you! Apply by6 August 2025 by submitting your resume and a cover letter outlining your relevant experience along with why youre the right fit for this role. Were excited to learn more about you!


We are committed to being a culturally safe and responsive workplace where staff from all backgrounds feel welcome respected and supported. While this role requires specific skills and experience we encourage people of all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTIQ community and people with disability who are interested in this position to put an application in even if theyre not sure if they meet every single bit of the selection criteria.


We are keen to make our candidates comfortable so they can show us their best. Please feel free to reach out to our People & Culture team () to discuss support or adjustments in our recruitment process that may be required.


Contact Information:


For any questions feel free to reach out to Tara-Lea Whyte Senior Manager Licensing Operations at . We look forward to hearing from you!


Required Experience:

Senior IC

Employment Type

Full-Time

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