IT Support Technician
IT Support Technician
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1 Vacancy
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
At Integrated DNA Technologies (IDT) one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
Our team at Integrated DNA Technologies (IDT) is united by a commitment to collaboration and scientific excellence building on a strong foundation of innovation expertise and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer infectious disease rare genetic disorders and more. At IDT youll be part of a culture rooted in continuous learning and improvementwhere your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier brighter future for all. Learn about the Danaher Business System which makes everything possible.
This position is part of the IT department located in Coralville IA and will be onsite. At IDT we are one global team. We celebrate our differences engage in healthy debate and are inclusive. Together we accomplish great things.
Days: Tuesday - Saturday
Hours: 9:00 am - 6:00 pm
In this role you will have the opportunity to:
Installation configuration troubleshooting a variety of hardware and software platforms via phone web and in-person channels. This includes desktops laptops printers thermal label printers lab equipment cameras and more.
Configure and maintain laptops and desktops imaged with Windows 10 11 and Mac OS including advanced hardware and software troubleshooting including Microsoft Applications.
Create and maintain effective documentation for both users and technicians to enable recurring tasks to be completed quickly and consistently across the business.
The essential requirements of the job include:
High School diploma or higher with a minimum two years supporting end-users in person via phone and in an enterprise-level corporate IT environment.
Experience within Microsoft enterprise-level corporate environment a must: Active Directory Win10 MS Apps etc.
It would be a plus if you also possess:
CompTIA A or comparable certification
Experience supporting hardware beyond standard office equipment.
Travel Motor Vehicle Record & Physical/Environment Requirements:
Must have a valid drivers license with an acceptable driving record.
Ability to lift move or carry equipment up to 50lbs.
#LI-MF2
Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Required Experience:
IC
Employment Type
Full-Time
