Sr. Project Manager - Commerce
Sr. Project Manager - Commerce
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Job Description
Senior Project Manager - Commerce
At Smith we develop world-class experiential commerce solutions to help brands architect the most relevant frictionless commerce experiences possible. We work at a high tempo we collaborate were passionate about our work with clients and we deliver.
The market demand for our services has fueled our growth. Were currently seeking a talented Senior Project Managerthat thrives in a fast-paced environment to join our team.
The Senior Project Manager plays a vital role in keeping project activities on task. You will manage the entire project lifecycle of projects from defining business objectives and project plan to managing successful execution and deploymentall while meeting strict deadlines and ensuring budgetary obligations. As an effective leader you will oversee a delivery team of complex cross-functional resources to an acceptable level of risk by balancing scope time cost customer satisfaction and quality
Who You Are
An ecommerce professional with experience managing end-to-end implementations of enterprise level platforms SAP Commerce Cloud (Hybris) preferred
A detail-oriented self-starter an exceptional listener and a skilled communicator (both verbal and written)
A highly organized mature problem-solver with sharp business acumen and in depth knowledge of ecommerce concepts
Articulate direct and customer facing.
You have the ability to present ideas in user-friendly language while keeping the customers needs front and center.
Leads projects effectively through to completion expecting nothing less than excellence
A positive team player with proven ability to motivate and lead their team
A skilled decision-maker
A polished presenter
Results-oriented
Open to travelling if required
Adaptable to technology and platform changes
Experienced in customer management
What Youll Do
Document the project deliverables and scope in the Statement of Work
Develop manage and document (in the agreed format) all production schedules milestones projections estimates and budgets for customer-assigned projects
Deliver project outputs in accordance with project plans costs and customer expectations
Manage project scope identifying defining and communicating risks and change requests before taking appropriate action to minimize impact on project success
Focus on prevention of slippage and overrun with early identification of risk with suitable and proactive mitigation plans that are actively managed
Manage the test and acceptance process to attain customer signoff
Create and manage RFP responses and estimates for prospective customers and projects
Serve as customers primary point of contact to manage customer expectations and communications (including timetabled and ad hoc meetings) ensure that the customer is informed on the project status and obtain customer approval and signoff on all major deliverables
Manage the project team including assigning individual project tasks holding regular meetings to monitor progress and ensuring all timesheets are completed on time
Coordinate input from all project members including third-party suppliers and customer staff to ensure successful delivery
Ensure that all work is produced in accordance with appropriate processes and that opportunities for improvement are identified and agreed upon
Ensure the relevant repositories are updated and maintained
Conduct regular meetings with practice director to report project progress.
Lead end-of-project reviews and produce lessons-learned document at the end of the project
Upon discovery advise the account manager of potential new business opportunities with the customer
What We Look For
5 years experience with implementation of enterprise level ecommerce platforms SAP Commerce Cloud (Hybris) preferred
Experience working in Agile and Waterfall software development environments
Experience working within teams building ecommerce systems or other high-availability web-based applications
Experience with issue and bug management systems such as the Atlassian suite (e.g. JIRA Confluence) and/or Microsoft Visual Studio (TFS)
5 years of project management experience managing projects through the entire lifecycle from inception to go live
Experience writing Statements of Work or Project Charters
Experience with RFP responses
Working knowledge of Microsoft Office and Microsoft Project
Smith Commerce Reimagined. Performance Realized.
Smith goes beyond the traditional digital agency. We focus on converting our clients potential into performance. With over 20 years of commerce experience at our core we bring deep expertise coupled with an unparalleled passion for results to every engagement. By working hand-in-hand with our clients and key partnerships with technology platforms including SAP Commerce (formerly Hybris) and Salesforce we consistently produce commerce experiences that help brands and businesses do more than simply improve. We help them thrive. By combining our
strategic creative analytical and technical capabilities we consistently enhance customer experiences accelerate sales and optimize operations enabling over 500000 transactions every day and driving over $38 billion in annual revenue for our clients. Our unique ownership structure is based on a philanthropic foundationwhich allows us to focus on client outcomes before quarterly earnings reports and empowers us to make decisions focused on helping our clients with our profits enabling socially beneficial programs. Smith has offices in Dayton OH; Ottawa-Gatineau Canada; and Santiago Chile along with our remote workforce distributed throughout the United States and Canada. We are
the performance commerce company. Learn more at
.
Required Experience:
Senior IC
Employment Type
Full-Time
