Gambling Help Services - Manager

About Us

At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.

Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.

By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.


About the Role

Relationships Australia Queensland (RAQ) is seeking a dynamic and strategic Gambling Help Services (GHS) Manager to lead and shape the future of our statewide gambling support programs. As the inaugural leader in this newly established role based at Eight Mile Plains you will influence public policy build strong partnerships and drive innovative client-centred initiatives that deliver meaningful outcomes for individuals and communities. Working closely with the CEO and senior leadership team you will spearhead collaborative sector efforts to enhance the impact and sustainability of Gambling Help Services across Queensland positioning RAQ at the forefront of sector development and lasting positive change.

Additionally you will:

• Develop and implement a clear strategic vision for RAQs GHS programs aligned with sector trends and regulatory changes.

• Provide thought leadership through evidence-based policy advice and advocacy initiatives.

• Build and nurture effective relationships with government community organisations and key industry stakeholders.

• Champion a client-centred and outcomes-focused approach embedding responsible gambling principles in all programs.

• Represent RAQ at sector forums advisory groups and major conferences showcasing best practices.
  
  

About You

You are a strategic leader passionate about community wellbeing and the future of responsible gambling support. With substantial experience managing programs in community or health sectors you excel at stakeholder engagement and advocacy at a systemic level. You are resilient solution-focused and ready to be a catalyst for change and innovation in the sector.

Additionally you have:

• Relevant undergraduate qualifications in social sciences behavioural sciences communications law or related fields.

• Postgraduate qualifications in a relevant discipline (highly desirable).

• Proven leadership and people management experience in multidisciplinary community or health settings.

• Demonstrated expertise in stakeholder engagement program development and quality improvement.

• In-depth knowledge of government processes public policy and the gambling sector.

• Exceptional communication relationship-building and data-driven decision-making skills.

This is your opportunity to be at the forefront of sector development driving lasting positive change for individuals families and communities across Queensland.


We Can Offer You

At RAQ we believe in supporting our people both inside and outside the workplace. Heres what you can look forward to as part of our team:

Work-Life Balance - Enjoy a flexible supportive culture that empowers you to thrive at work and at home.

Boost Your Take-Home Pay - Access salary packaging options of up to $15900 per year significantly increasing your net income.

Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.

Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.

Study Leave - Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.

Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.

Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

Join us and experience a workplace where your wellbeing growth and success are our top priorities.


How to Apply

To apply send us your resume and a brief cover letter outlining why youre the ideal person for this role!