Service Account Coordinator
Service Account Coordinator
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Job Description
Job Description
We are seeking a motivated and detail-oriented Service Account Coordinator to join our Miami this role you will be the bridge between our clients and service operations ensuring seamless coordination superior client satisfaction and efficient delivery of staffing solutions. You will play a critical role in supporting account managers maintaining client communication and overseeing service execution.
Responsibilities
Act as a primary point of contact for client inquiries and service updates
Assist with onboarding processes contract management and compliance documentation
Maintain accurate records of client accounts and service timelines
Coordinate with internal teams to ensure prompt delivery of services
Monitor client satisfaction and support account retention efforts
Prepare regular reports and documentation for internal and external use
Troubleshoot issues and escalate as needed to maintain service quality
Participate in meetings with clients and internal staff to align goals and progress
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field
Minimum 1-2 years of experience in customer service staffing coordination or account management
Excellent written and verbal communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office Suite (especially Excel and Outlook)
Ability to multitask and manage multiple priorities in a fast-paced environment
Problem-solving mindset and attention to detail
Additional Information :
Benefits
Competitive annual salary ($58000 $64000)
Opportunities for career growth and professional development
Supportive and collaborative work environment
Health dental and vision insurance
Paid time off and holidays
Access to company-hosted training and development workshops
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
