Site Reliability Engineer
Site Reliability Engineer
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Job Description
Essential Functions
We are seeking a Site Reliability Engineer to work in the Product Reliability Engineering function within Operations & Infrastructure. This individual will:
- Perform day-to-day site reliability engineering functions including maintenance and incident resolution for Visas applications products and services.
- Perform ongoing/proactive analysis of applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
- Work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades enhancements and deployments.
- Work closely with service partners such as product development engineering teams to seamlessly implement the innovative solutions to improve the reliability scalability and efficiency.
- Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
- Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
- Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among PRE and Global Operations peers.
- Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
- Participate in on-call roster to support business including off-hours.
- Self-motivated and have excellent interpersonal and communication skills.
*This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
- Bachelors Degree OR 3 years of relevant work experience
Preferred Qualifications
- 2 or more years of work experience
- Working knowledge of one or more programming languages such as Python C# PowerShell Bash scripting.
- Understanding of Linux/Unix systems
- Understanding of networking concepts protocols and architecture.
- Proven track record of automating complex tasks and processes to improve efficiency and reliability
- Basic understanding of AI frameworks and libraries.
Additional knowledge in one of the following:
- Cloud technologies such as AWS Azure etc.
- Database management systems such as MSSQL MongoDB etc.
- Middleware technologies such as Tomcat Apache etc.
- Containerization technologies such as Docker Kubernetes etc.
- Infrastructure-as-code tools such as Terraform Ansible etc.
- Monitoring tools such as Splunk or other
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 84600 to 119650 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
