Senior Manager, Legal Operations

Lets face it a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We cant cram it all in here but youll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it) you get way more than a paycheck. You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met (yes each with their own personal BetterUp Coach) and most importantly work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly its not for everyone. But for people with fire in their belly its a game-changing career-defining soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career doing life-changing work in a fun inventive soulful culture.

If that sounds excitingand the job description below feels like a fitwe really should start talking.

BetterUps Legal Team acts as talented lawyers strategic partners ethical advisors and innovators. We help BetterUp navigate complex cutting-edge legal challengesincluding novel issues in AI and emerging technologieswith clarity creativity and a deep sense of responsibility aligned with our core values: Courage Craftspersonship Playfulness Grit Empathy and Zest.

We proactively collaborate with all BetterUp teams to thoughtfully assess new products and technologies from ideation to launch. We analyze potential legal and safety risks develop robust regulatory compliance strategies and lead governance initiatives to maintain our commitment to ethical innovation.

By consistently demonstrating courage and grit we tackle complex issues head-on helping BetterUp teams make informed values-driven decisions. We apply meticulous craftspersonship to scale our legal operations designing innovative processes and structures that empower our teams to move quickly responsibly and confidently.

We deeply value diverse perspectives knowing they fuel our ability to navigate challenges creatively deliver exceptional guidance and support BetterUps mission to help individuals worldwide live with greater clarity purpose and passion.

What youll do

We are seeking an innovative Senior Manager Legal Operations to lead mentor and scale a high-performing Legal Operations this critical people leadership role you will directly manage and grow a small team while driving strategic transformation across legal technology process design and cross-functional partnerships. You will serve as a key thought partner to the General Counsel and Legal Leadership Team in shaping operational excellence for the department.

Team Leadership & Development

• Lead coach and develop a team of legal operations professionals to execute projects aligned with Legals priorities and BetterUps mission.

• Foster a culture of accountability continuous improvement and inclusive collaboration.

• Define and communicate team goals roles and performance metrics aligned with broader department strategy.
  

AI & Legal Technology Implementation

• Oversee the evaluation adoption and scaling of advanced legal technology solutions including AI-driven platforms and automation tools.

• Drive strategies to integrate generative AI CLM systems e-billing tools and compliance technologies to enhance speed accuracy and scale.
  

Strategic Operations & Project Delivery

• Partner with Legal and cross-functional leaders (including Finance HR and IT) to design and execute initiatives that streamline legal workflows and improve cross-team collaboration.

• Serve as the primary operational advisor to the General Counsel on project prioritization and capacity planning.
  

Data Reporting & Change Management

• Define and track KPIs and dashboards to measure impact team performance and efficiency gains.

• Champion change management efforts for tool adoption and process improvements across teams.

• Lead training and enablement efforts to increase adoption of new tools and practices.
  

What were looking for

If you have some or all of the following please apply:

• 10 years of experience in legal operations or related functions within in-house legal departments ideally in high-growth or enterprise environments.

• 2 years of experience leading people including hiring mentoring and performance management.

• Demonstrated success in building and developing high-performing teams.

• Proven track record of identifying implementing and scaling legal technology and AI-powered platforms (e.g. CLM e-billing compliance automation).

• Strong project and change management capabilities including experience aligning cross-functional stakeholders.

• Clear communicator with a bias for action operational curiosity and deep empathy for both legal and business partners.

• Experience building consensus and driving transformation across legal finance HR and/or IT functions.

• A growth mindset and a passion for innovative human-centered problem-solving.

Benefits:

At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical dental and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays ( Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran addition to federal law requirements BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

At BetterUp we compensate our employees fairly for their work. Base salary is determined by job-related experience education/training residence location as well as market indicators. The range below is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $138000 - $218900.

Protecting your privacy and treating your personal information with care is very important to us and central to the entire BetterUp family. By submitting your application you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information please reach out to

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