Technical Assistant
Technical Assistant
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1 Vacancy
Job Description
Job Description
Join Our Team as a Technical Assistant Adult Education
Are you passionate about helping others and making a difference in your community Indian River State College is seeking a friendly organized and service-oriented Technical Assistant to support our Adult Education ESOL/GED this dynamic role youll assist students staff and instructors by coordinating class enrollments assessments and daily operations.
If you enjoy working in a collaborative environment have strong communication and computer skills and thrive in a role that blends customer service with administrative support wed love to hear from you. Bilingual skills are a plus!
JOB SUMMARY:
Under direct supervision Technical Assistant responds to inquiries regarding Adult Education ESOL/GED class schedules and fees and meets with students staff and instructors to help ensure the effective operation of the Adult Education program. Works closely with campus personnel to support student services.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Greet and assist the public in person or by telephone in a courteous friendly and professional manner.
- Schedule clients for the CASAS Assessment and facilitation appointments.
- Register students for classes and ensure enrollment accuracy.
- Provide support to adjunct instructors with electronic attendance tracking.
- Contact students with excessive absences to encourage continued participation.
- Maintain accurate records including student data attendance logs and digital filing systems.
- Answer incoming calls and take clear detailed messages.
- Communicate effectively with staff students and external partners to support program operations.
- Complete all other duties and responsibilities as assigned.
QUALIFICATIONS KNOWLEDGE AND SKILL REQUIREMENTS:
- High School Diploma or GED equivalent from a regionally accredited institution; or Associates degree preferred;
- Proficient computer and keyboarding skills;
- Experience in customer service preferred.
- Proficiency in Microsoft Office Google Suite and virtual platforms (e.g. Zoom Microsoft Teams etc.).
- Ability to work independently manage time effectively and prioritize tasks.
- Bilingual skills are a plus.
PHYSICAL DEMANDS:
This position requires an ability to sit stand walk bend lift reach up stoop and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines such as copier fax calculator telephone and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.
Classification
StaffSupervisory
NoFLSA Exempt
NoEmployment Type
RegularCompensation and Application Deadline
Pay range starts at: $15.45/hour All salary calculations start at the minimum salary and will be based on the candidates education and experience. Open until filled.Employment Type
Part-Time
