Senior Project & Program Manager
Senior Project & Program Manager
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$ 121350 - 170050
1 Vacancy
Job Description
Hybrid role out of our Waltham Chicago or Philadelphia offices.
We are seeking a highly adaptable and strategic Senior Project and Program Manager to lead and orchestrate complex cross-functional initiatives within our Content Experience team. This role is ideal for someone who thrives in ambiguity can independently lead programs from concept through execution and thrives in a fast-paced multifaceted environment in a dynamic environment. The ideal candidate will have experience with content enablement and workflow platforms (i.e. Seismic Workfront) healthcare industry knowledge and a proven track record of managing large-scale events and strategic programs.
Key Responsibilities:
Program Leadership & Delivery
- Lead the end-to-end delivery of content experience initiatives across reputation demand generation sales enablement and customer campaigns tailored to the provider commercial and international segments.
- Establish and manage project plans timelines and milestones to ensure on-time high-quality execution
- Project manage cross functional content delivery for major industry events (e.g. HIMSS HLTH).
- Identify and mitigate risks remove roadblocks and escalate issues as needed to maintain momentum.
- Support vendor management for the Content Experience team
- Collaborate with relevant cross functional teams across marketing sales product legal and external vendors in support of team deliverables
Customer story packaging
- Partner with customer facing teams to ensure delivery of customer stories case studies and value-driven content programs.
- Develop and maintain a centralized repository of customer stories and case studies to support campaigns events and digital engagement.
Content Enablement & Seismic Platform Program
- Support adoption governance and optimization of the Seismic platform
- Stay current on Seismic platform capabilities and champion adoption and best practices across the marketing organization.
- Partner with training and content teams to ensure effective tagging reporting and usage analytics.
- Provide regular platform reporting and actionable insights and recommendations to improve content usage and impact
Print Program & Digital Transition
- Lead the transformation of the print program toward a digital-first strategy optimizing content delivery and accessibility.
- Oversee the creation management and distribution of digital assets through Seismic.
- Ensure alignment with content governance brand standards and user accessibility.
- Manage budget and reporting to Director.
Innovation & Problem Solving
- Identify gaps and opportunities propose solutions and implement improvements independently.
- Embrace ambiguity and pivot quickly to meet evolving business needs.
Cross-Functional Collaboration:
This role will work in close partnership with the Programs & Campaigns Segments and Digital Experience teams with focus on:
- Align on Planning & Prioritization: Conduct regular syncs to coordinate timelines resource allocation and project dependencies.
- Coordinate Execution: Ensure seamless collaboration across teams to deliver high-impact programs and content.
- Joint Launch Readiness: Collaborate to ensure all content enablement tools and segment-specific requirements are met for successful campaign event and product launches.
- Feedback & Continuous Improvement: Share insights and post-launch learnings to refine future strategies and improve operational efficiency.
This collaboration ensures a consistent high-quality approach to program delivery across all business segments.
Qualifications:
Education: Bachelors degree in Marketing Communications Business or related field (or equivalent experience).
Experience: 6 years in cross-functional project/program management preferably in healthcare or pharmaceuticals.
Skills:
- Experience with Seismic or similar content enablement platforms.
- Exceptional communication presentation and stakeholder management skills.
- Proficiency in project management tools (e.g. Workfront Asana Jira).
- Ability to work independently solve complex problems and lead with minimal direction.
- Experience working with international teams
- Proven ability to deliver large-scale content programs including major events
- **Certifications:** PMP preferred.
Traits for Success:
- Ability to work across different teams levels and skills
- Comfortable with ambiguity and shifting priorities.
- High emotional intelligence and intellectual curiosity.
- Self-starter who can define and evolve their own role.
- Strategic thinker with a hands-on approach.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA CT CO DC HI IL MD MN NY RI WA: $121350 - $170050Required Experience:
Manager
Employment Type
Full-Time
