Student Accounts Technician
Student Accounts Technician
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Job Description
Job Summary
Under the direction of the Cashiering Supervisor this position provides support for cashiering operations including payroll posting/counting/balancing monies preparing bank deposits sale of student and guest parking maintenance and collection of parking permit machines audits of satellite cashiering operations and other back-office functions utilizing the PeopleSoft Student Administration System CASHNet POS system T2 parking and OTRS systems. The position also provides customer service to students faculty staff and university departments analyzing student accounts processing payments and deposits and payment agreements all in accordance with university policies and procedures.
Key Responsibilities
- Provides Cashiering Operations Support functions: Input daily Student payments and departmental deposits.
- Provides in-person Customer Service: Provides in-person customer service at the main cashiering windows. Sells and distributes parking decals to students faculty and staff according to university procedures and apply general knowledge of State and University policies.
Knowledge Skills and Abilities
Excellent interpersonal and communication skills to be able to provide effective and quality service to customers which include interaction with other departments.
Knowledge of automated financial systems and PC software. Excellent organizational skills and high level of acceptance of responsibility to complete assignments as required. The ability to understand interpret and apply complex rules and regulations to provide effective and quality customer service. Thorough knowledge of generally accepted accounting principles in order to perform accounting functions. Familiar with cashiering functions so as to render optimum service. Cash handling experience preferred. Ability to work in a team environment and be an active team member to assist others in the office and to accommodate rotation of job duties staggered breaks and variation of approved office hours and work schedules. A change agent willing to accept changes in policies procedures and systems and promote those changes among co-workers. Ability to work independently without direct supervision.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.
Education and Experience
Equivalent to three years of progressively responsible financial record-keeping experience required.
Bachelors degree in Business or accounting preferred.
Physical Summary
Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing squatting kneeling or walking. May require pushing or pulling objects within the weight limits.
Department
Student Accounting Services Cashiers Office
Classification
Accounting Technician II
Compensation
Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.
Hiring Rate: The hiring rate for this position is $3872.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3872 - $6428 per month.
Benefits
Excellent benefits through CalPERS (health vision dental) tuition fee waiver generous vacation and sick leave and 14 paid holidays each year.
Time Base
1.0 time-base 40 hours per week.
Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY
It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .
Out of State Employment Policy
California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.
As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Required Experience:
IC
Employment Type
Full-Time
