Production Manager
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Job Description
Spinomenal is seeking a technically skilled hands-on Production Manager to own release success system stability and incident resolution in our fast paced iGaming environment. As the gatekeeper to production you ll coordinate with QA R&D DevOps and Support to ensure every launch is smooth every issue is contained and future problems are prevented. This is a central high impact position with direct influence on player experience and company KPIs.
About the position:
Production stability drives player trust and lets every team move faster. As Production Manager your ability to foresee issues resolve incidents quickly and streamline releases directly shapes Spinomenal s success and growth.
Responsibilities:
- Release Readiness & Deployment Validate configuration manage CI/CD rollouts execute smoke tests/health checks and trigger rollback when required.
- Monitoring & Observability Maintain and optimize dashboards alerts and queries using tools such as New Relic ELK/Grafana and SQL based analysis to ensure real time visibility of performance and anomalies.
- Incident Response & Post mortem Act as Tier 2 escalation investigate production issues across application infrastructure and database layers drive root cause analysis and implement preventive actions to shorten MTTR and improve uptime.
- Change & Environment Management Track infrastructure and DevOps changes coordinate with stakeholders and continuously refine deployment and operational flows for efficiency and reliability.
- Cross Team Collaboration & Influence Partner with QA Game Producers DevOps and Account Facing teams to align priorities and communicate production health; champion best practices across the organisation.
Requirements :
Technical Skills
- Monitoring & Databases: Proficiency with observability platforms (e.g. New Relic Datadog Grafana) and strong SQL for deep dive analysis.
- CI/CD & Release Automation: Experience managing build pipelines and live deployments including canary/blue green or phased rollouts.
- Cloud Fundamentals: Working knowledge of AWS (S3 EC2 basic IAM) or similar cloud provider concepts.
- Web Debugging: Ability to interpret JSON payloads and diagnose HTML/CSS integration issues.
- Networking Basics: Understanding of caching proxies DNS and load balancing for end to end troubleshooting.
Operational & Problem Solving
- Proven track record in production operations SRE or release management roles.
- Demonstrated ability to resolve complex cross component incidents and prevent recurrences.
- Familiarity with defining SLOs MTTR targets and post deployment support processes.
Soft Skills
- Clear communicator who can translate technical findings for both engineers and business stakeholders.
- High sense of ownership reliability and quality.
- Calm under pressure; able to adapt to shifting production priorities including off hours rotations.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
