Medical Assistant
Medical Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
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Title: Medical Assistant Central Triage
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Department: Centralized Triage Operations
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Type: Local Travel Contract (13 Weeks Temp-to-Hire Potential)
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Schedule: Day Shift 5x8-Hour (08:00 AM 04:30 PM) Monday Friday
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Start Date: 08/25/2025
We are seeking a Medical Assistant to support the Central Triage team. This is a local-only position ideal for a dependable MA with prior experience in an outpatient or triage-based setting. The MA will support call triage appointment coordination and provider support functions while working primarily over phone and Epic workflows. WA MA license (MA-R or MA-C) and prior Epic experience are required. Clear professional communication skills are a must.
Responsibilities:-
Answer and triage inbound calls from patients pharmacies and care teams
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Assist in prescription refills authorizations and coordinating patient messages and provider follow-up
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Use Epic to review patient charts document interactions and support clinical workflows
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Perform intake functions including history allergies and medications documentation as needed
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Support centralized scheduling and follow-up coordination
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Handle insurance verification and authorization documentation as applicable
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Conduct follow-up calls and patient outreach related to care plans or visit prep
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Float across departments as needed within scope
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Experience:
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Minimum 6 months of experience in a healthcare setting
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Familiarity with Epic and medical terminology required
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Prior experience in centralized triage internal medicine or family practice preferred
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Certifications Required:
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BLS (AHA) Required
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WA MA license (MA-R or MA-C) Must be active at time of submission
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CMA or RMA Preferred
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Charting System: Epic Required
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First-Time Travelers: Accepted (locals only)
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Weekend Requirement: None
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On-Call Requirement: None
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Floating: As needed within skillset
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Block Scheduling: Not accommodated
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Pending License: Not accepted
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Local Requirement: Locals only (within 50 miles)
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Reliable Transportation: Required public transportation not acceptable
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Interview Process: 3 interview time slots must be provided at submission no-show results in disqualification across entire health system
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Education:
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Completion of accredited Medical Assistant program preferred
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Must meet WA state requirements for MA licensing
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Experience:
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At least 6 months of experience in an outpatient or healthcare-related administrative role
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Triage family/internal medicine or multispecialty experience preferred
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License & Certifications:
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WA State MA-R or MA-C license Required
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BLS (AHA) Required
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CMA or RMA Preferred
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Core Skills:
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Epic EHR
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Medical terminology
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Clear and professional phone communication
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Follow-up and triage protocols
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Charting and documentation
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Insurance verification
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Pharmacy/prescription coordination
Administrative Tasks:
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Telephone triage
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Patient outreach
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Authorization forms
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Record updating
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Appointment prep
Work Settings:
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Adult Outpatient Clinic
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Centralized Triage
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General/Family Practice
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Internal Medicine
ATD Technology LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties financial and technical goals. ATD is a full service provider with offerings in Contract Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000 mid cap and small cap companies in the Commercial Public and Government sectors.
Employment Type
Full-time
