Manager IT Desktop Operations - 527098
Manager IT Desktop Operations - 527098
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pay Grade/Pay Range:Minimum: $74200 - Midpoint: $100200 (Salaried E12)
Department/Organization:200721 - Enterprise Technology
Normal Work Schedule:Monday - Friday 8:00am to 5:00pm
Note to Applicants: Position is eligible for hybrid work subject to University policy.
Job Summary:The Manager of IT Desktop Operations oversees and coordinates the daily operations of the desktop technicians and desktop administrators. Oversees OIT desktop management and patching activities. Sets strategy for Endpoint Management. Implements and manages personnel policies and procedures. Handles performance monitoring goal setting and development planning for the employees. Ensures the desktop support team provides excellent customer service to the University community. Develops solutions and supports strategies for OIT.
Additional Department Summary:Manages and coordinates the daily operations of the desktop technicians and desktop administrators. Oversees OIT desktop management and patching activities and sets strategy for Endpoint Management. Ensures the desktop support team provides excellent customer service to the UA community.
Required Minimum Qualifications:Masters degree and two (2) years of IT technical support experience; OR bachelors degree and four (4) years of IT technical support experience; OR associates and six (6) years of IT technical support experience; OR High school diploma or GED and eight (8) years of IT technical support experience.
Additional Required Department Minimum Qualifications: Strong knowledge of desktop processes and solutions.
Must have valid U.S. drivers license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Preferred Qualifications:Apple Dell and MS training/certifications.
Background Investigation Statement: Prior to hiring the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity:The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOCsKnow Your Rights: Workplace discrimination is illegalposter.
Required Experience:
Manager
Employment Type
Full-Time
