- Customer Engagement: Actively approach and interact with customers at the kiosk creating a positive and engaging experience.
- Sales and Promotion: Promote and sell the companys internet products and services including data plans routers and other related offerings.
- Product Knowledge: Provide accurate information about the various products and services addressing customer inquiries and concerns.
- Sales Closing: Effectively guide customers through the sales process ensuring a smooth and satisfactory transaction.
- Target Achievement: Strive to meet or exceed individual and team sales targets and goals.
- Customer Service: Deliver exceptional customer service addressing issues and ensuring customer satisfaction.
- Documentation: Maintain accurate records of sales transactions and customer interactions.
- Kiosk Operations: Assist with opening and closing procedures and maintain the kiosks appearance.
- Reporting: Provide regular updates on sales performance and customer feedback.
Requirements
Communication:
Excellent verbal communication and interpersonal skills are essential for engaging customers and building rapport.
Sales Skills:
Proven ability to close sales negotiate terms and meet sales targets.
Customer Service:
Strong customer service orientation with the ability to handle inquiries and resolve issues effectively.
Product Knowledge:
A good understanding of internet services data plans and related technologies is important.
Persuasion:
Ability to persuade customers and address their needs with the appropriate products and services.
Self-Motivation:
A proactive and results-oriented approach with the ability to work independently.
Education:
Minimum of SSCE or OND qualification.
Experience:
Prior experience in retail sales or the telecommunications industry is an advantage.
Benefits
Salary: 70000 Commission
Excellent verbal communication and interpersonal skills are essential for engaging customers and building rapport. Proven ability to close sales, negotiate terms, and meet sales targets. Customer Service: Strong customer service orientation with the ability to handle inquiries and resolve issues effectively. A good understanding of internet services, data plans, and related technologies is important. Ability to persuade customers and address their needs with the appropriate products and services. Self-Motivation with the ability to work independently. Prior experience in retail sales or the telecommunications industry is an advantage.
Education
Minimum of SSCE or OND qualification.