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1 Vacancy
Front Office Supervisor Family Care 18243
Bring your passion to Texas Health so we are Better Together
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Work location: 490 US Hwy 80Suite 200 Sunnyvale TX 75182
1200 Summer Lee Dr. Suite # 102 Rockwall TX 75032
757 E. US Highway 80 Ste 180 Forney TX 75126
(Will travel between the 3 clinics)
Work hours: Full-time Monday through Friday 8:00am 5:00pm for 40 hrs/week.
Family Care 18243 highlights:
Clinic with strong work ethic positive attitude and supportive environment.
Fast Paced multi provider clinic with growth and development opportunities
Friendly work environment with goals towards excellent patient care
Heres What You Need
Education
H.S. Diploma or Equivalent (Required) And
Associates Degree Business or healthcare related field. (Preferred)
Experience
1 Year Medical practice management or relevant clinic leadership experience (Required)
What You Will Do
Assist the Practice Manager by supervising and coordinating front office functions of the clinic. Effectively lead and develop a team of employees including training development and employee counseling.
Manage and or participate in front office operations to maximize patient satisfaction patient access maintenance of medical records verification of benefits timely and accurate charge entry collection of payments and customer service efforts.
Assist Practice Manager by ensuring front office staff are current in competencies assessments licensure certifications and other annual training.
Monitor staffs time and attendance consistent with THR policies.
Assist the Practice Manager to implement and manage performance goals and objectives as well as long-term planning.
Coordinate scheduling of operations to ensure proper coverage of patient appointments and out-of-office calls.
Ensure work environment complies with regulatory licensure compliance and accreditation requirements by monitoring the work setting on an ongoing basis to identify deficiencies risk and opportunities for improvement.
Serve as the first point of contact for patient and external customer complaints for front office operational concerns and feedback. Responsible for investigating all complaints relating to front office practice operations and routes privacy and/or Compliance complaints/issues. Escalate reoccurring problems as needed.
Act as a liaison between the practice and Central Billing Office.
Serve as a Medical Records Custodian. Review authorizations and 3rd party chart review requests for validity. Ensure required Protected Health Information disclosures are tracked.
Report all confirmed or suspected privacy breaches patient complaints regarding privacy to the Entity Safety Officer or Compliance in timely manner. Enforce and monitor corrective action plans.
Additional perks of being a Texas Health Physicians Group Front Office Supervisor
Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC).
A supportive team environment with outstanding opportunities for growth.
Learn more about our culture benefits and recent awards.
Do you still have questions or concerns Feel free to email your questions to .
#LI-JL1
Required Experience:
Manager
Full-Time