Housekeeping Manager
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Job Location:
Surfers Paradise - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We are seeking an individual with a strong customer focus and an eye for detail and will be well versed to plan and coordinate all housekeeping tasks and activities. You will be a Housekeeping professional with extensive experience in a similar role alongside a passion for developing and motivating a large team to succeed.
The primary responsibilities of this role include but are not limited to:
Oversee daily housekeeping operations including recruitment training scheduling supervision and discipline of staff.
Conduct daily checks and periodic inspections of guest rooms public areas and housekeeping equipment to ensure cleanliness and maintenance standards are met.
Manage ordering storage and consumption of cleaning supplies linen and guest amenities while controlling costs and staying within budget.
Address guest complaints promptly investigate issues implement corrective actions and ensure VIP and long-stay guests receive exceptional service.
Work closely with Maintenance Front Office and Food & Beverage teams to ensure smooth operations room readiness and high service standards.
Supervise laundry uniform room minibars and specialised cleaning projects like deep cleaning and preventative maintenance.
Ensure proper use and storage of chemicals adherence to fire hygiene health and safety regulations and control of lost and found items.
Conduct regular department meetings share updates on policies events and improvements and maintain clear communication with management and staff.
Evaluate employee performance provide coaching recommend promotions and motivate the team to maintain high productivity and morale.
Manage documentation prepare departmental reports maintain key control and ensure smooth handover of pending tasks between shifts.
How Youll Be Rewarded
Subsidised Private Health Insurance (following successful probation completion)
Professional development funding
Discounted hotel stays across Australia Fiji New Zealand
Birthday leave to celebrate your special day
What Youll Bring
Passion for people and the ability to lead our team with a diverse team in a busy environment with logistical challenges
Strong organisational skills to ensure effective running of the department through planning directing controlling and coordinating all tasks and activities
Proven track record in maintaining or improving cleanliness across a large area or property
Attention to detail across cleanliness maintenance and general condition
Experience in recruiting training and mentoring team members
Understanding of productivity and working within budget constraints
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Manager
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
Wyndham Hotels & Resorts COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experien ... View more
