Office Assistant
Office Assistant
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Job Description
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Ability to take high volume of phone calls during the busy season
- Deal directly with customers either by telephone electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and scheduling information
- Set up new customer accounts
- Keep records of customer interactions and transactions
- Prepare and email customer work order reports
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- Manage and keep up to date accounts receivables.
- Knowledge of administrative procedures
- Numeric oral and written language applications
- Product knowledge
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer service orientation
- Adaptability
- Initiative
- Strong computer skills including Google Sheets MS Office and Excel
- Ability to type
- Knowledge of administrative procedures
- Numeric oral and written language applications
- Product knowledge
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Data collection and ordering
- Customer service orientation
- Adaptability
- Initiative
- Stress tolerance
Pool Scouts is a professional take on the pool service industry setting the new standard for excellent customer service.
Our pool technicians or Scouts as we like to call them are a group of motivated dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention you basically get paid to work out as youll be spending so much time outside!
Do you want to serve your local community and have a great time doing it If so Pool Scouts could be your perfect opportunity.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee and not to Pool Scouts Corporate.
Employment Type
Full-Time
