Vet Client Service Rep I - Vet Client Service Rep Sr
Vet Client Service Rep I - Vet Client Service Rep Sr
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Job Description
Campus
OSU-Stillwater
Contact Name & Email
Nancy Allen
Work Schedule
Position covers evenings and weekend shifts.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$15.00 - $25.00
Priority Application Date
For full consideration please apply by . Resumes will be accepted until position is filled.
Special Instructions to Applicants
For full consideration please include a resume and three professional references.
About this Position
Primarily responsible for reviewing all charges and fee estimates discussing
payment policy with clients and collecting additional deposits when charges exceed
original fee estimate. Responsible for greeting clinic clients admitting/dismissing
patients and collecting payment for services. Schedules appointments answers
phones and communicates necessary messages to faculty/clinicians.
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
High school/GED and 1 year of clerical/customer service experience. Post-secondary education may substitute for years of required experience.
- Skills Proficiencies and/or Knowledge:
Must have excellent interpersonal and communication skills as well as organization
skills ability to handle/reconcile payments received for services and multi-line phone
skills. Must have MS Office experience.
Preferred Qualifications
- High School/GED
Eight years experience in a medical or veterinary client service role. Four years
experience in billing/cash handling. Completion of at least two on-campus or online
customer service focused training courses. Certified Veterinary Receptionist (CVR)
from the National Association of Veterinary Technicians in America (NAVTA).
Employment Type
Full-Time
