Quality Assurance Team Lead

HOW YOU WILL MAKE A DIFFERENCE

About you:

Do you want to spend your working time making a difference in the world around you Are you passionate about supporting the medical and pharmaceutical industries Do you care about keeping patients and people safe If so then a career with Steris could be a great fit for you.

About Us:

We are currently recruiting for a Quality Assurance Team Leader vacancy. This is an excellent opportunity to join the business at a skilled professional level and help us maintain and build on the excellent quality standards we commit to.

The QA Team Lead role is one that starts to take on the mantle of leadership they will have direct reports and will be responsible for the wellbeing and needs of those they support as well as ensuring that they are working on the right things at the right time and to the right level. They will be an outward face of the team and often may have to deal with more challenging situations that are more personnel based and fall outside of the aspects of day-to-day testing. However there will still be the occasional need for them to muck in and help with testing guiding from the front of the charge and should be well versed enough to be able to help out on any project their team is working on.

What is involved

Oversees a team of testers to ensure that software is tested to the standard guiding the QA teams journey and approach.

• Organizes QA Team resource allocation supporting shifts across projects as new requirements arise and priorities change.
• Azure support and management (Dashboard management updating work item type fields adding in custom parameters Housekeeping).
• Guides projects and tasks of the QAs that report to them on a day-to-day basis.
• Manages difficult scenario decision making on behalf of QA.

Validates test plans

Leads test briefings/debrief

Partners with QA management on Test Strategy for key projects.

Using years of experience testing skill business knowledge and understanding of customer processes and needs to:

• Guides and supports the QA team through testing and learning
• Guides aids and supports cross functional teams (e.g. Dev Business Analysis) through wider testing approaches.
• Fields questions from wider teams (Business partners commercial tech support etc.) to help answer queries and guide to resolutions.

Performs Senior level QA Processes* such as providing day-to-day test support as critical projects require it with planning testing and validation assisting with assessment of test plans Facilitating critical issue triage.

Partners with Development Leads to facilitate software releases.

Assuring that all release elements are ready and available.

Approving Releases out to the customers

Communicating the validation of a release to relevant parties outside of the team.

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Creates contributes to maintains and ratifies key business and team documentation. Including but not limited to:

• Risk assessments SOPs Process documents release records and other key Audit documentation.
• Team and software support Wikis

Supports the training and development of the team:

• Facilitates assess and help implement Continuous Improvements suggested by the team.
• Testing research (attending seminars reading blogs keeping up to date with latest trends and ideas within testing and development report back on and absorbing lessons where appropriate.)

Performance management

Interviewing and supporting new starters/additions to the team:

• • Organizing and running Interviews.
  • Onboarding of new employees.
  • Owning the QA Training program.
  • Organizing Site Visits.

Supporting the training and development of the QA members that directly report to them.

• • Facilitating Employee Objectives Setting and tracking of progression (GPS ownership).
  • Supporting Direct report HR functions. (PTO Sickness etc.).

Feeding back to the QA team and helping their personal

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Supporting the wellbeing of the testers that directly report to them:

• • Performing regular 1-2-1s with their direct reports to ensure they are supported.
  • Being a champion of staff Mental Health within the QA Team.
  • Supporting and guiding people to resources when needed.

Required Experience

• Five years software testing experience preferably in a health care solutions environment. Ideally at a senior level for appropriate length of time.
• Leadership experience (1 year)
• Excellent Interpersonal and collaborative skills.
• Good communication skills (written and verbal)
• Keen eye for detail.
• A mindset of inquisitiveness tenacity and problem solving.
• Competent in the use of Azure Dev Ops would be beneficial.
• Good SQL understanding
• Good working knowledge of testing APIs
• Able to prioritise work and tasks under pressure.
• An ability to be measured especially when under pressure.
• Delegation skills.
• Ability to see solutions to problems facing the team.
• Has the ability to listen to concerns of team members and aid in the resolutions of their issues.
• Must have good Microsoft Office skills.
• Computer literate/tech savvy.
• Attention to detail.
• Must have good Maths and Literacy skills.
• Able to work independently able to fluidly move onto projects that need support as needed and understand what test support is needed and how to facilitate that support.
• Greater understating of varied testing methodologies and when they can be best applied.

Equal Opportunities

STERIS plc provides employment and advancement opportunities without regard to age disability gender reassignment marriage or civil partnership pregnancy and maternity race religion/belief sex (gender) sexual orientation or any other legally protected characteristic as defined by UK employment law. The Company bases all employment decisions on merit qualifications skills and abilities with the intention that the best candidate is selected for each position.