IT Technical Support Consultant
IT Technical Support Consultant
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Job Description
- Provide day to day IT support to all our people including call logging troubleshooting IT admin tasks such as new user setup password resets and PC builds
- Support of the IT environment including servers systems networks and other devices
- To assist on various projects and upgrades to meet Turner & Townsends goals
- Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
- Manage asset database and control software register
- Build positive working relationships with the business
Qualifications :
- All round IT support specialist with at least three years experience of hands-on remote and telephone support
- Experience of user administration Active Directory Microsoft Exchange 365 and Outlook in a corporate environment
- Hands-on experience of LAN WAN and VPN troubleshooting and support
- Proven track record of working in a support environment supporting multiple users across multiple locations
- Supporting and troubleshooting Office 365 products (MS Teams One Drive SharePoint etc.) Anti-virus (MS Defender) Veritas BackupExec etc.
- Ability to support a wide range of desktop applications
- Deploying image / software through Intune/SCCM
- Experience of ITIL based call management system e.g. FreshService
- Basic understanding of managing hardware and software assets and control software register
- Industry certifications such as ITIL andor Microsoft will be highly regarded.
Additional Information :
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
