Monitors new memberships responds to member requests promptly and ensures a high level of guest satisfaction.
Provides detailed information about Infinia and promotes it effectively.
Analyzes the point system of all Rixos hotels and works in line with sales targets. Increases guest loyalty and contributes to achieving sales goals.
Analysis local market trends and competitor activity to identify business leads
Organizing sales call programs visitings existing and potential clients in order to drive business pruduce demand collects inquiries.
To obtain full knowledge of Competitors products to understand the market place and maximize the profit
To build strong working relationships with our clients and develop an understanding of their specific needs and requirements concentrating on larger accounts to develop future/repeat business for the Hotel
To ensure maximisation of sales and revenue by being aware of all sales opportunities
Carry out daily effective physical sales activities with a number of quote instructed by Manager
Provide an average of 24 hours response to all companies/accounts & ISOs requests
Continuous update of mailing list and account / contact profiles of his/her account base
Prepare company contracts in accordance with current business and pricing conditions
Work within current business strategies and recognizing potential opportunities
Develop customer accounts and travel within the local area to drive business into the specific hotel / cluster and to increase market / customer share in all revenue streams
Corporate with other departments in the hotel to create an exceptional guest experience and build strong comprehensive sales programs
Conduct site inspections and entertainment
Schedule and develop sales activities maintaining and developing customers in the region or industry according to the plan
Attend Sales events as required
Answer customer queries in a prompt and professional manner
Welcome key customers team leaders and VIPs when they arrive as required.
Qualifications :
University degree in a related discipline is preferred.
Excellent reading writing and oral proficiency in English Russian and Arabic.
Preferably with luxury brand experience in a similar position.
Excellent communication and organizational skills.
Strong interpersonal and problem-solving abilities.
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