Senior Engineer/Assistant Manager- Market Field Engineering
Senior Engineer/Assistant Manager- Market Field Engineering
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Job Description
Title : Sr. Engineer/Assistant Manager Market Field Engineering
Department: Automotive & Industry
Location : Chennai (Tamil Nadu)
Reports To : Technical Service Manager
Company Profile
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding sealing damping reinforcing and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and in over 400 factories produces innovative technologies for customers doing so it plays a crucial role in enabling the transformation of the construction and vehicle industries toward greater environmental compatibility. With more than 33000 employees the company generated sales of CHF 11.76 billion in 2024.
Sika in India
In India the company started its operations in 1985 and was known as Qualcrete India 1987 Qualcrete India Limited forged an alliance with Sika AG Switzerland and was renamed as Sika Qualcrete 2002 Sika AG Switzerland acquired 100% stake in the company and since then the company has been rechristened as Sika India Pvt. Ltd a whole owned subsidiary of Sika AG.
Target and scope of the position
Strengthen the Automotive & Industry business unit by providing quality technical support to our valued customers and contribute towards generating new business opportunities. Reinforce engagement with key customers through added values like process and quality improvement and cost optimization.
Marketfield Engineer eensures on-site support and on-the-job training supports engineering application aspects and observes customer needs. This position works in close collaboration with sales to manage existing business and develop new business.
Duties and Responsibilities:
- Responsible for technical trial/demonstration troubleshooting application SOPs/work instruction proper planning for technical trials & product training process audit at customers and thereby ensure customer satisfaction.
- Define test requirements and organize necessary information and samples for laboratory testing of Customer projects of South India according to Sikas standard procedures.
- Responsible for preparation of all Technical Documentations of internal and external projects.
- Co-ordinate with sales team provide professional technical support and maintain good relationship with customers.
- Listen to customers challenges and objectives and identify potential new business opportunities through innovative solutions and value additions.
- Deal with customer complaints and carry out trouble shooting of application at customer end.
- Independently develop relationship with various stake holders of customer.
- Prepare application guidelines and other technical literature evaluation of test results coordination of specification and certification processes as well as preparing reports.
- Adopt and implement new technical applications technical interpretation of customer and market requirements and initiation of new developments in the area of adhesive and sealant applications.
- Planning and monitoring all tests and validation for defined projects.
- Preparing and managing relevant technical documentations for ongoing and new projects.
- Align with sales team on new projects and plan technical engagement with customers.
- Pro-active and continuous self-development to learn and improve personal technical capabilities through learning platforms colleagues and customers.
- Update knowledge of customers business and future goals and industry trends.
- Market intelligence on competition activities.
Qualifications/Experience:
- BE/ in Chemical/Polymer/Materials engg Chemistry/Polymer Science.
- 2-5 years of work experience in Technical Service or Application Engineering in speciality Chemical Polymers Elastomers Adhesives Sealants in Industrial and Automotive markets.
- Candidates with experience in adhesives and sealants industry will be given preference
Key Interfaces
Internal:
- Technical Service Manager : Reporting monitoring
- Sales and Business Development Engineers and Managers : Activity alignment with business strategy
- Technical Service Lab team : Planning and monitoring tests and validation activities
External:
- Customers - Value adding problem solving quality improvement cost optimization new business opportunity new projects
Behavioral
- Customer centric approach
- Resilient & focused
- Proactiveness & Problem solving.
- Result Orientation & ownership
- Good interpersonal skills with written and verbal English communication.
- Enthusiastic & Energetic
- Willingness to travel 60-70% of working time (local and international)
Information Security:
- On the basis of the criticality and sensitivity in dealing with data and information in this place this was classified as normal. This means a normal handling of this data and information while adhering to the information security objectives (confidentiality integrity and availability).
Qualifications :
BE/ in Chemical/Polymer/Materials engg Chemistry/Polymer Science.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
