CATI Shift Leader
CATI Shift Leader
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Job Description
Current Employees: If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process.
Job Category:
University StaffEmployment Type:
RegularJob Profile:
Research CoordinatorJob Duties:
The University of Wisconsin Survey Center (UWSC) is an organization which provides high quality data collection for survey research projects for universities and state agencies. Interviews are conducted by telephone mail web and in person.
This full-time position will provide support to the UWSC Computer-Assisted Telephone Interviewing (CATI) department. Key duties include:
Serve in capacity of Lead Worker for the CATI Lab
Manage and assign the work of 30-40 CATI Interviewers
Immediate supervisory duties will be the responsibility of the Field Director and the CATI Supervisors
Adhere to UWSC standards relating to confidentiality and study protocols
The UWSC is a workplace with a collaborative welcoming and supportive environment. It has a positive culture that welcomes input and embraces change. If you value collaboration innovation and the pride that comes from doing high-quality work in an academic environment apply today!
Key Job Responsibilities:
- Tracks supply and equipment inventory levels and places replenishment orders
- Schedules logistics and secures resources for research supplies equipment and facilities
- Assists in composing and organizing research reports and manuscripts to provide updates on unit objectives
- Assists with conducting experiments or interviews collecting and analyzing data and documenting results according to established protocols
- Maintains organization of research records according to established policies and procedures
Department:
Letters & Science/UW Survey Center
Compensation:
The typical starting salary for this position is $19.83 - $28.36 per hour depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation holidays and paid time off; competitive insurance and saving accounts; and retirement benefits.
Required Qualifications:
Evidence of strong organization and attention to detail
Proven interpersonal skills with the ability to build positive relationships and communicate effectively
Preferred Qualifications:
One year of experience working in a CATI environment and administering interviews in a social science setting preferred
Experience with supervision and data entry preferred
Knowledge of CASES software desired
Education:
Bachelors Degree preferred
How to Apply:
We are eager to learn more about how your experience and passion may align with this position. You will be asked to upload a resume and cover letter as a part of the application process. Your cover letter and resume should address how your skills knowledge and abilities are transferable to this role. Include information about:
-Your experience conducting or managing survey research
-Your supervisory and staff management experience
-Your experience hiring and training staff
Selected applicants will receive an invitation to participate in interviews following the application deadline. Those moving on to second round interviews will be invited to an in-person interview at UW-Madison. Once final applicants are identified they will be asked to provide names and contact information for at least three professional references including a current/former will not be contacted without advanced notice.
Additional Information:
University sponsorship is not available for this position including transfers of sponsorship. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.
Contact Information:
For questions on the position contact: Magda Danielson
Institutional Statement on Diversity:
Diversity is a source of strength creativity and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity culture background experience status abilities and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching research outreach and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students faculty and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus please visit:Diversity and Inclusion
The University of Wisconsin-Madison is an Equal OpportunityEmployer.
Qualified applicants will receive consideration for employment without regard to including but not limited to race color religion sex sexual orientation national origin age pregnancy disability or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings click here.
To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g. application interview pre-employment testing etc.) please contact the Divisional Disability Representative (DDR)in the division you are applying make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies crime statistics for the previous 3 calendar years and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
Employment Type
Full-Time
