People Services Team Coordinator (Short-Term Project)
People Services Team Coordinator (Short-Term Project)
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1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Singapore
About The Team:
Based in our Singapore hub the People Experience Team is central to our APJC operations. We are looking for an energetic and motivated People Services Team Coordinator who will bring operational excellence and a service-oriented mindset to our rapidly scaling organisation. Our team is responsible for delivering seamless employee support driving operational efficiency and upholding compliance across the diverse regulatory landscapes of the APJC region.
About the Role:
This is a 3-month contract role designed to provide critical support during a high-growth period. You will focus on processing a high volume of employee documents particularly during onboarding to ensure full compliance with country-specific regulations across the APJC region. You will also be a key point of contact for employee queries support HR partners with regional reports and assist with payroll data entry ensuring accuracy and timeliness.
Responsibilities
- Process global employee lifecycle transactions such as onboarding transfers organizational changes and offboarding and ensuring high levels of compliance.
- Maintain people data across People/Payroll systems and implement steps to ensure 100% data integrity performing regular and ad hoc data audits.
- Receive and respond to global employee inquiries regarding People and Payroll activities. Escalate issues to tier 2 subject matter experts as needed.
- Act as a liaison on behalf of the employee and the People/Payroll departments to resolve issues.
- Work autonomously and efficiently to ensure success of HR projects and operations
- Utilize a professional and quality-focused approach to handle inquiries ensuring confidentiality and protection of sensitive employee information.
- Create and manage employee files and People/Payroll records ensure all necessary documentation is captured and held in the appropriate places.
- Help implement any necessary process changes and records administration to support compliance regulations.
- Support the People Team with ongoing maintenance of electronic employee records and routine audits and other activities as required.
Skills/experience
- 1-2 years in HR administration and comfortable handling sensitive employee information
- Effective communicator who can clearly explain information - verbally and in writing - to employees across the APJC region
- Experience with HRIS & ATS systems
- Excellent verbal and written communication skills
- Highly detailed and process oriented
- Comfortable with large data sets and strong Excel/Google Sheets skills
- Strong customer focus
- Strong organizational problem-solving and time management skills
- Adaptability in a dynamic fast-paced environment
- Familiarity with Workday or ZenDesk would be an advantage
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
IC
Employment Type
Contract
