Front Desk/Receptionist (Clerical)

The Litigation Support Team at Leidos currently supporting the U.S. Department of Justice (DOJ) in Los Angeles CA has an opening for a Front Desk/Receptionist (Clerical) to work in a Santa Ana CA DOJ office performing clerical/receptionist duties. This is an exciting opportunity to use your experience helping the U.S. Department of Justice achieve their mission.

Typical assignments may include the following but not limited to:

• Receives telephone calls and visitors to the office. Controls access to the office and insures that only visitors properly cleared are authorized entry.

• Notifies staff members of visitors or incoming telephone calls. Takes messages from and gives messages to visitors when staff members are unavailable.

• Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.

• Responds to inquiries providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal State or local agencies concerning matters outside the USAOs purview and furnishes the needed address or telephone number when available.

• Receives legal documents (e.g. Civil Rights complaints) and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.

• Maintains an up-to-date telephone listing and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.

• Reserves conference rooms upon request.

• Receives reviews and distributes incoming mail including interoffice mail and service of process. Checks mail and annotates accordingly. Immediately notifies appropriate staff members when hand-delivered incoming mail FedEx and UPS deliveries and FAXs are received and places in appropriate internal mailbox.

• Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.

• Receives reports of malfunctioning equipment and notifies appropriate point-of-contact. Follows up to ensure item is repaired and available for use

• Indexes files maintaining files in an orderly fashion. Files documents with Clerks Office; delivers courtesy copies. If document is incorrect makes necessary changes when possible to complete filing by the Clerk.

• Provides courier services from the USAO to the courthouses and state and federal agencies as required to files and/or deliver legal documents on a daily basis and at other times required.

The pay for this position will be $17.82/hr.

Basic Qualifications:

• Excellent written and oral communication skills.

• Ability to perform detailed work consistently accurately and under pressure extremely important.

• Must be able to read and follow instructions.

• Must be able to understand task task objectives and the context of the task in the litigation support effort as a whole.

• Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).

• Must have typing/keyboarding skills.

• Must be knowledgeable user of the Governments office and network environment including but not limited to word processing database spreadsheet imaging and telecommunications systems.

• Ability to answer multi-line phone system.

• Must be a U.S. Citizen and able to obtain a Public Trust clearance.

Preferred Qualifications:

• Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications valued.

• Experience as Receptionist/Clerical preferred.

• Undergraduate degree preferred.

• Current or active clearance.

This position is covered under the Service Contract Act and is subject to minimum requirements. Leidos ensures that all provisions are satisfied. The pay for this position will be $17.82/hr.

Come break things (in a good way). Then build them smarter.

Were the tech company everyone calls when things get weird. We dont wear capes (theyre a safety hazard) but we do solve high-stakes problems with code caffeine and a healthy disregard for how its always been done.

Original Posting:

For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.