Partnership Enablement Associate & Internal Account Manager

In the role of Partnership Enablement Associate & Internal Account Manager role you will be in a unique dual role at RBC Clear. This role will have accountability
to assist the Partnership Enablement Lead with the ensuring that internal partnerships solutions are documented communicated and implemented and approved prior to client onboarding and
to provide ongoing exceptional service to clients

What is the Opportunity

In the role of Partnership Enablement Associate & Internal Account Manager role you will be in a unique dual role at RBC Clear. This role will have accountability

• to assist the Partnership Enablement Lead with the ensuring that internal partnerships solutions are documented communicated and implemented and approved prior to client onboarding and
• to provide ongoing exceptional service to clients

What will you do

Partnership Enablement:

• Assist Partnership Enablement Lead with developing and implementing new and creative approaches/ solutions for clients in the pipeline including coordinating and preparing for client meetings process documentation business case development etc
• Assist with structuring negotiating and partnering across the RBC Clear teams and partners to ensure alignment with proposed client solution product offerings and pricing
• Assist with deal pipeline for new partnerships including executive presentations client status reports etc

• Maintains effective relationships and routines within RBC Clear clients and various RBC partners

Account Manager (internal clients):

• Reporting to the Sr. Account Manager youll work with a multi-disciplinary team involving training communication and support to onboard new internal clients and ensure that the needs of existing customers are met
• Building a trusting and engaging day-to-day relationship with the client including using critical thinking skills when addressing/ answering client inquiries
• Responsible to support internal clients on a daily basis (i.e.: Client inquiries daily ACH-related client inquiries and confirmations DOL activities other client operational activities as needed)

Strategic Initiatives

• Provide ongoing support to the partnership enablement and/or AM team regarding process execution alongside the creation execution and updating of procedure documents
• Plan run and provide detailed documentation for both internal RBC Clear team meetings and client meetings
• Assist with internal testing for new RBC Clear products to be rolled out

What do you need to succeed

Requirements

Must haves

• Bachelors Degree with a focus in Business Economics Finance Mathematics or related field with minimum 2 years relevant experiences in the financial services industry
• Excellent analytical and communication skills
• Exceptional interpersonal skills for building trust and coordinating complex projects while managing multiple priorities is an absolute essential.
• Out of the box thinker (or think on your feet thinker) that can come up with alternative solution to remove roadblocks effectively
• Must be results driven able to work on multiple tasks and thrive in a fast paced environment.
• Strong knowledge of MS Office applications: PowerPoint Excel Outlook Email Templates
• Ability to work as a team collaborate effectively and take the lead when needed

Nice to have

• Intermediate knowledge of cash management
• Genuine interest in capital markets finance and banking
• Proficient with Salesforce Asana and a thirst to learn new technology/applications

Whats in it for you

We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic collaborative progressive and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

Job Skills

Business Development Coaching Others Communication Customer Acquisition Strategy Customer Relationship Management (CRM) Strategies Customer Value Management Long Term Planning Negotiation Perseverance and Follow-Through Sales Channels Sales Forecasting

Additional Job Details

RBC CENTRE 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeCAPITAL MARKETSRegularSalaried

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.