Step Up Your Career: Czech & English Customer Support in Sofia
Step Up Your Career: Czech & English Customer Support in Sofia
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Job Description
Are you ready to take your language skills to the next level We invite highly motivated Czech and English speakers to join our dynamic customer support team in Sofia where your expertise will make a difference for users from all over the world. Experience a workplace that supports your growth and rewards your commitment.
Key Responsibilities:
- Communicate with customers in Czech and English providing excellent support via phone email and chat
- Respond to questions troubleshoot issues and find effective solutions promptly
- Track document and escalate customer requests when necessary
- Maintain a positive proactive attitude to ensure a high level of service
Ideal Candidate:
- Czech language at C2 level and strong English (B2) is essential
- Strong interpersonal listening and communication skills
- Ability to multitask and remain organized in a fast-paced environment
- Problem-solving mindset and attention to detail
- Reliability professionalism and a willingness to learn
- Availability to work flexible shifts including evenings and weekends
What We Offer:
- Attractive welcome bonus
- Competitive base salary
- Comprehensive training to ensure your success (including ongoing learning and development opportunities)
- Supportive multicultural team environment in a vibrant Sofia location
- Special bonuses for key life events (such as marriage childbirth or graduation)
- Full healthcare coverage medical and dental
- Life insurance sports card program and exclusive staff discounts
- Partnership and relocation support if needed
At our company youll have the chance to build your experience advance your skills and enjoy real career prospects while making an impact.
Ready to start an exciting new chapter in your career
Apply now and help us deliver outstanding customer experiences - your next opportunity in Sofia is waiting!
Employment Type
Full Time
