Security Operations Technician
Security Operations Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
Our customers are public safety agencies governments and military organizations that use our mission-critical communications systems. The Security Update Service team part of the Motorola Solutions cybersecurity services organization protects mission-critical systems by ensuring security updates are verified tested and installed.
Job Description
As a hybrid security update service technician you will be responsible for applying monthly and quarterly operating system security patch updates to mission critical systems and ensuring they are protected from cyber threats. This position will follow documented processes to ensure that critical infrastructure is returned to service as soon as possible in a timely manner.
Responsibilities:
Verify and apply security patches and updates for Windows and Linux based operating systems VMware solutions and other technologies
Troubleshoot system and network issues that result from updates
Work directly with customers to provide reporting and status of updates
Communicate relevant patch information with customers and other teams
Coordinate with Motorola and customers for scheduled maintenance
Perform preventative maintenance checks to ensure proper system operation
Hands on experience with Windows and/or Linux operating systems
High level knowledge of networking concepts (i.e. network devices IP addresses ports and protocols)
High level knowledge of virtualization concepts (VMWare ESXI)
Experience performing troubleshooting break fix or technical support on Windows or Linux operating systems
Preferred Skills:
Hands on experience with Windows and/or Linux operating systems
Ability to travel up to 25%
Strong organizational skills
Strong networking experience preferred
Basic Requirements
Required Skills:
High School diploma or Bachelors degree in Computer Science Engineering IT or Technology
2 years of experience working as a Technician is required.
Must be a US Citizen with ability to obtain necessary security clearance as required by government contracts
#LI-JM3
#LI-HYBRID
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur :
- Incentive Bonus Plans
- Medical Dental Visionbenefits
- 401K
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
IC
Employment Type
Full-Time
