IVR Asterisk Developer
IVR Asterisk Developer
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Job Description
Company Overview
Twixor is at the forefront of transforming customer engagements by integrating business transactions over preferred social and messaging channels. With a global presence and renowned clientele including several Fortune 500 companies Twixor leverages intelligent business process automation to enhance customer experience and operational efficiency. Headquartered in Singapore with a strong presence in India Twixor is a leader in IT Services and IT Consulting specializing in low-code Digital Process Automation.
Job Overview
We are seeking a skilled IVR Asterisk Developer to join our dynamic team in Chennai. As a mid-level position the role demands maximum 6 years of experience and involves developing innovative solutions in the realm of Interactive Voice Response systems. This is a full-time position offering an opportunity to contribute to cutting-edge digital transformation projects.
Qualifications and Skills
- Proficient in Asterisk with a deep understanding of its applications and functionalities (Mandatory skill).
- Hands-on experience in IVR to API Integration to enable seamless data exchange and service execution (Mandatory skill).
- Expertise in AGI (Asterisk Gateway Interface) scripting and custom application development (Mandatory skill).
- Strong knowledge of FreePBX for managing phone systems and facilitating communications.
- Experience with Session Initiation Protocol (SIP) for managing voice video and messaging communication sessions.
- Skilled in IVR Design to create intuitive and efficient user experiences for callers.
- Expert in configuring and managing Asterisk Dial Plan () for efficient call routing and management.
- Proficiency in Call Flow Development including designing and implementing intuitive call paths.
Roles and Responsibilities
- Develop maintain and enhance IVR applications using Asterisk technologies.
- Integrate IVR systems with web APIs to facilitate seamless data transactions and service automation.
- Collaborate with cross-functional teams to design and implement efficient call flows and dial plans.
- Customize AGI scripts to support specific business requirements and improve service delivery.
- Monitor and troubleshoot IVR application issues to ensure optimal system performance and reliability.
- Participate in code reviews and technical discussions to enhance product quality and team knowledge base.
- Stay updated with the latest trends and advancements in IVR and telecommunication technologies to implement innovative solutions.
- Provide technical support and training to users and stakeholders to maximize system utilization.
Work Location: Chennai (Work home Office)
Notice Period: Below 30 days
Required Experience:
Manager
Employment Type
Full-Time
