Service Charge Invoicing Officer
Service Charge Invoicing Officer
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Job Description
Title: Service Charge Invoicing Officer
Contract Type: Permanent & 6-month Fixed-Term Contract Full-Time *Please state on your application which contract you are applying for
Hours: 35 hours per week
Salary: London weighted 32881.00 per annum
Reporting Office: Stratford London
Persona: Agile/hybrid working - office based 20-40%
Closing Date: 4th August 2025
Interview Date: 12th August 2025
Benefits include: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Service Charge Invoicing Officer Role
Join our Service Charge Invoicing Team at L&Q:
At L&Q we know that accurate and timely invoice processing is essential to delivering great services to our residents. As a Service Charge Invoicing Officer youll play a key role in coding and processing high volumes of service chargeable invoices submitted by external contractors. Youll work closely with internal and external stakeholders to ensure costs are correctly allocated anomalies are investigated and coding issues are resolved efficiently.
Are you a detail-oriented and self-motivated individual with strong communication skills and a passion for accuracy
Do you thrive in a fast-paced team-oriented environment where your ability to manage priorities and solve problems makes a real difference
If this sounds like you we would love for you to apply!
Your impact in the role:
- Accurately scan code and process high volumes of service chargeable invoices submitted by external contractors.
- Set up and verify valid charge codes to ensure correct cost allocation and compliance with internal procedures.
- Manage shared mailboxes and respond promptly to enquiries from internal and external stakeholders.
- Reconcile accounts and investigate discrepancies working closely with suppliers to resolve coding issues and maintain financial accuracy.
What youll bring:
- Strong numeracy skills and excellent attention to detail.
- Experience using Microsoft Office applications particularly Excel.
- Clear and confident verbal and written communication skills.
- A collaborative mindset with the ability to work independently and manage competing priorities.
- Previous experience in service charge processing is desirable.
We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.
About L&Q:
Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.
At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.
If you require any reasonable adjustments at any stage during this process including application stage please email
At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.
Click here to find out more about L&Q and why you should join us!
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
