Program Coordinator â Housing Metro
Program Coordinator â Housing Metro
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Job Description
Who we are
Haven; Home Safe is a commercially operated profit-for-purpose homelessness organisation specialising in housing solutions providing hope care and help to Victorian communities to prevent homelessness and end housing stress. Our organisation is on a journey to provide more homes and more support through more meaningful partnerships. As a community and affordable housing provider delivering housing and homelessness services across Victoria we believe that everyone should have access to a home no matter the circumstances they find themselves in.
Why work for us
You will be joining a committed team that is building the capacity to be a force for good. We are delivering innovative support programs and property and tenancy management solutions to some of the most vulnerable people in our community. We have deep empathy for the communities in which we are embedded; always focused on the people who need us most.
The role
Our Preston based Housing team provides housing services and support to our clients who are individuals and families experiencing or facing homelessness. The role of Program Coordinator Housing Metro leads a team that understands the role housing has in the health and wellbeing of people and is passionate about providing quality customer service and outcomes for clients and tenants. You will be responsible for managing and coordinating various housing initiatives programs and services to enhance the quality of life of individuals and communities working closely with other team members to achieve program goals assess program effectiveness and identify opportunities for improvement.
Key Responsibilities:
- Lead an integrated and comprehensive service offering support to assist people gain independence and move away from the cycle of housing crisis and homelessness
- Oversight and continuous improvement of services and support provided by the Housing Metro team making recommendations to management to ensure service delivery remains fit for purpose
- Manage the provision of long term transitional and crisis housing programs in line with relevant legislation
- Establish and maintain positive collaborative relationships with relevant organisations to enhance outcomes for individuals and families in the community and surrounding local government areas including Victoria Police healthcare providers other social service agencies and community leaders
- Provide leadership coaching and support to all team members empowering staff to make sound business decisions and be self-directed
- Support senior leadership in advancing the teams business planning key objectives and broader strategic objectives of Housing Operations to ensure quality and compliance
- Collaborate with senior leadership to maintain program budgets including the creation of detailed budget plans forecasting expenses and ensuring operational and staffing costs are within budget
To successfully lead our Housing team you will have:
- Proven experience and success in effective people management and team leadership in program coordination community services or a related field.
- Ability to work within program and legislative constraints budgetary constraints and an appreciation of the relative prioritisation of needs in a supply constrained environment.
- Knowledge of and passion for current community services and housing trends issues and best practices.
- Tertiary qualification in a relevant discipline or extensive experience working in community services and/or real estate undertaking tenancy or property management. We encourage you to apply if you can demonstrate transferable skills and a willingness to undertake industry specific training.
This role is subject to a satisfactory National Police History check Current Drivers License and Working with Children Check. Applicants who have lived overseas for 12 months or longer in the past 10 years must provide an international police check.
If you are passionate about making a difference in the lives of those experiencing homelessness and have the skills and experience required we encourage you to apply.
How to apply:
Click on Apply Now and follow the application process providing your CV and a cover letter that tells us why you are a great fit for this opportunity.
If you would like a copy of the position description or have any questions about this opportunity please reach out the People Experience Team
Closing date for applications is 12 August 2025. We move quickly here so we will be assessing applications as they are received so please dont wait too long!
Haven; Home Safe (HHS) is committed to building an inclusive workplace where all people feel valued are empowered to bring their complete authentic selves to work and have equal access to opportunities to help them reach their full potential. We welcome applications from Aboriginal and Torres Strait Islander peoples people with disabilities culturally and linguistically diverse people including refugees with working rights and Lesbian Gay Bisexual Transgender Intersex and Queer (LGBTIQ) community.
Required Experience:
IC
Employment Type
Full-Time
