drjobs Key Account Manager - Onboarding Specialist

Key Account Manager - Onboarding Specialist

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1 Vacancy
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Job Location drjobs

Cleveland - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether youre solving complex problems or driving bold innovations your growth is our success and together well create the conversations of tomorrow.
Empower your impact at Cision. Be seen be understood be you.

What Youll Do

  • Drive new business growth and expand revenue within existing accounts through high-volume outreach (calls and emails).
  • Consistently meet or exceed sales targets and KPIs related to client retention upselling and pipeline generation.
  • Maintain an in-depth knowledge of all Cision products and services and identify cross-product opportunities.
  • Actively contribute to a positive team culture and demonstrate alignment with Cisions core values.
  • Develop and execute marketing strategies tailored to your assigned territory and clearly communicate your plan to leadership.
  • Partner with internal teams to create strategic integrated solutions tailored to client needs.
  • Educate clients on new offerings and respond to all inbound inquiries from your designated accounts.
  • Manage contract negotiations with professionalism and poise even in competitive scenarios.
  • Balance proactive outreach with responsive client support through exceptional time management and organization.
  • Serve as the go-to contact for your clients delivering outstanding customer service and support.
  • Report weekly on activity forecasts and business outcomes to your manager and sales leadership.
  • Apply Miller Heiman sales methodology to guide client conversations and progress deals.
  • Use to manage pipeline activity document interactions and ensure timely renewals.
  • Support other team goals and take on additional responsibilities as needed.

What Were Looking For

  • Bachelors Degree required.
  • 01 year of sales or client-facing experience preferred.
  • Interest in public relations media content and communication.
  • Strong interpersonal and communication skills - both written and verbal.
  • Excellent organizational skills and ability to prioritize in a fast-paced environment.
  • Meticulous attention to detail and a commitment to accuracy.
  • Familiarity with CRM systems especially is a plus.
  • Proficiency in Microsoft Office tools.
  • Willingness to work flexible hours based on team or client needs.
  • Commitment to continuous learning through an Individual Development Plan (IDP).
As a global leader in PR marketing and social media management technology and intelligence Cision helps brands and organizations to identify connect and engage with customers and stakeholders to drive business Newswire a network of over 1.1 billion influencers in-depth monitoring analytics and media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas EMEA and APAC. For more information about Cisions award-winning solutions including its next-gen Cision Communications Cloud follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledgeand named a Top Diversity Employer for 2021 .

Required Experience:

Manager

Employment Type

Full Time

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