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You will be updated with latest job alerts via email5years
$ 63 - 63
1 Vacancy
Key Responsibilities:
Serve as the first point of contact for high-severity incidents and emergency situations ensuring swift resolution and stakeholder communication.
Collaborate with cross-functional teams including developers product owners and operations to troubleshoot and resolve production issues.
Drive root cause analysis (RCA) and recommend system/process improvements to reduce incident recurrence.
Maintain transparency through structured periodic updates to leadership and key stakeholders.
Coordinate with various technical teams to ensure progress and accountability across the incident lifecycle.
Contribute to ongoing operational support managing and mitigating day-to-day technical issues.
Technical Skills Required:
4 years of hands-on experience with Java and open-source technologies.
Solid understanding of incident management and root cause analysis practices.
Experience with Agile methodologies.
Familiarity with SAP S/4HANA Enterprise Portfolio & Project Management and R&D Engineering is a plus.
Site Reliability Engineering experience preferred.
Additional Requirements:
Must be local to Fort Lauderdale FL.
Excellent communication and stakeholder management skills.
Strong problem-solving mindset with an ability to design reliable scalable solutions.
Education
Bachelor s degree in Computer Science, Engineering, or a related field
Full Time