Role Overview:
As an IT Intern you will gain hands-on experience in hardware troubleshooting system repairs and IT support. You will assist with diagnosing and resolving hardware and software issues ensuring smooth operations for end users.
Key Responsibilities:
- Hardware & Software Troubleshooting: Identify and resolve hardware and software issues on desktops laptops and other IT equipment.
- Component Replacement: Assist in replacing faulty components such as RAM hard drives motherboards and power supplies.
- System Installation & Updates: Install operating systems drivers and required software while ensuring all updates and security patches are applied.
- Data Security & Backup: Secure and back up important data before performing repairs or system changes.
- Testing & Validation: Conduct post-repair testing to confirm system stability and functionality.
- Logistics & Inventory Management: Collect required parts from the warehouse transport them to customer locations and return faulty parts as needed.
- Customer Assistance: Provide basic user support repair reports and guidance on system maintenance and best practices.
- Device Handover: Ensure repaired devices are properly verified and returned to users.
Requirements:
- Currently pursuing or recently completed a degree in IT Computer Science or a related field.
- Basic understanding of hardware components troubleshooting and software installation.
- Strong problem-solving and analytical skills.
- Willingness to learn and adapt to IT support processes.
- Good communication and customer service skills.
Required Experience:
Intern
Role Overview:As an IT Intern you will gain hands-on experience in hardware troubleshooting system repairs and IT support. You will assist with diagnosing and resolving hardware and software issues ensuring smooth operations for end users.Key Responsibilities:Hardware & Software Troubleshooting: Ide...
Role Overview:
As an IT Intern you will gain hands-on experience in hardware troubleshooting system repairs and IT support. You will assist with diagnosing and resolving hardware and software issues ensuring smooth operations for end users.
Key Responsibilities:
- Hardware & Software Troubleshooting: Identify and resolve hardware and software issues on desktops laptops and other IT equipment.
- Component Replacement: Assist in replacing faulty components such as RAM hard drives motherboards and power supplies.
- System Installation & Updates: Install operating systems drivers and required software while ensuring all updates and security patches are applied.
- Data Security & Backup: Secure and back up important data before performing repairs or system changes.
- Testing & Validation: Conduct post-repair testing to confirm system stability and functionality.
- Logistics & Inventory Management: Collect required parts from the warehouse transport them to customer locations and return faulty parts as needed.
- Customer Assistance: Provide basic user support repair reports and guidance on system maintenance and best practices.
- Device Handover: Ensure repaired devices are properly verified and returned to users.
Requirements:
- Currently pursuing or recently completed a degree in IT Computer Science or a related field.
- Basic understanding of hardware components troubleshooting and software installation.
- Strong problem-solving and analytical skills.
- Willingness to learn and adapt to IT support processes.
- Good communication and customer service skills.
Required Experience:
Intern
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