Office Services Tech

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:
Responsible for planning routing and confirming service appointments to repair and service office equipment. Addresses equipment complaints conducts diagnostic tests and researches engineering and service manuals. Cleans parts and components repairs disabled parts and replaces parts.

Does this position require Patient Care No

Essential Functions: -Sets up and operates audiovisual equipment (flat-screens podiums microphones etc.) throughout the hospital.
-Operates equipment in booths to videotapes events provides overflow for various meetings provides computer overhead projection slide and video projection and audio equipment.
-Assists professional community with their presentations helping set up and organize for rounds/meetings.
-Maintains all equipment and provides Manager with inventory needs such as bulbs for projectors as well as maintaining all systems microphones booths as well as other locations where AV equipment is used.
-Provides basic video-taping and editing using Adobe Creative Suite for rounds meetings presentations and uploading them to our server using HTML5 coding.
-Provides back-up webcasting services within the hospital 5.6.
-Support and record hybrid meetings using Zoom Team and any other video conferencing software.

Flexible schedule - pick up shifts as available

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree
Yes

Licenses and Credentials

Experience
Basic audio visual experience preferred and Customer service work experience 2-3 years required

Knowledge Skills and Abilities
- Basic AV knowledge and computer skills.
- Ability to troubleshoot problems during presentations.
- Experience in software including MS Office Products/Adobe software.
- Ability to perform video-editing after videotaping to complete and post to Shared Drives and/or convert to digital formats links.
- Must be able to prioritize workload.
- Must present in a very professional manner including behavior communication and appearance.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

45 Francis Street

0

Per Diem

Day (United States of America)

Pay Range

$19.42 - $27.74/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework