Assistant Manager
Assistant Manager
Posted on :
30-07-2025
Employer Active
1 Vacancy
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Job Description
As an Assistant Manager your tasks and responsibilities will consist of but are not limited to the following:
- Process and assist with check-in and check-out of guests
- Ensure that interactions with our customers are positive and productive.
- Actively resolve complaints and challenges presented by guests
- Offer leadership and guidance to employees whilst on shift
- Monitor employee training
- Assist in all areas of the hotel during peak times to eliminate potential issues
Qualifications :
To be successful in this role you will have:
- An ability to sparkle our guests and your natural bright and bubbly customer service style is what sets you apart from the rest
- Have the necessary skills and training for complaint handling
- You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security
- You have an outcome driven approach to performance and results
- You have experience in Opera Opera Cloud Microsoft Word and Outlook
- First Aid Certificate and NSW Responsible Service of Alcohol
- Excellent written and verbal communication skills
Additional Information :
- Work with an experienced leader and lay foundation to a strong career progression pathway
- The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
- Discounted Accommodation and F&B in Accor hotels worldwide
- Complimentary laundering and dry cleaning
- Complimentary Duty Meal
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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