Zone Customer Service Specialist Full-time

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about Sherwin-Williams products and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the stores sales goals.

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Store #701652 located at: 2801 North Ave Grand Junction CO 81501

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.

For Part Time roles:
This position is eligible for health benefits such as prescription savings and virtual physician visits retirement and saving benefits and more. Additional benefits include a generous time away from work package including vacation holidays and military leave among other benefits. For more information about our benefits visit Full Time roles:
This position is eligible for health benefits such as medical dental and vision coverage Flexible Spending Accounts (FSAs) disability coverage security retirement and saving benefits and more. Additional benefits include a generous time away from work package including personal leave paid parental leave medical leave vacation holidays among other benefits. For more information about our benefits visit high levels of customer satisfaction through excellent sales service

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid unrestricted Drivers License
• Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodation
• If internal to Sherwin-Williams you must have received at least a meets expectations (3) rating on your most recent performance appraisal

• If internal to Sherwin-Williams you must have completed all HR Cloud eLearning courses required for your current position

  KEY Requirements: (to be met after 90 days with SW)

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery retail or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read write comprehend and communicate in more than one language
• Ability to read write comprehend and communicate in Spanish