Operations Manager
Operations Manager
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$ 82125 - 120462
1 Vacancy
Job Description
WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.
We are seeking a strong leader to manage collection routes and driver performance. Part of the responsibilities will include optimizing routes and dispatch duties. The ideal candidate will be well-versed in DOT compliance possess a safety-minded approach to all operations and be logistically minded.
- Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
- Plans distributes monitors and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
- Manages the end-of-day check-in process capturing and communicating key service safety and equipment issues.
- Monitors driver and laborer time and attendance minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g. 60 hour rule).
- Reviews weekly demand / volume for routes determines potential gains from re-routing and recommends re-routes to the routing specialist.
- Sets and monitors productivity service and safety targets for each route and driver.
- Assists with data collection and reporting required for incentive pay programs.
- Promotes a union free atmosphere and where appropriate establishes collaborative relations with unions.
- Works with functional groups to resolve employee relations and labor relations issues.
- Acquires and coordinates temporary workers assigned to assist drivers on routes.
- Ensures that drivers comply with physicals drug or alcohol tests and training required by regulatory agencies.
- Conducts Root Cause Investigations for all injuries and incidents ensuring consistent discipline and retraining.
- Visits customers and customer sites to evaluate and resolve safety issues seeking service alternatives where appropriate.
- Establishes and maintains a clean safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
- Documents problem fixes and provides instructions to dispatch/service should problems recur.
- Communicates and follows-up on sales opportunities problems at customer site DVIR repairs container swaps and safety issues reported by drivers.
- Notifies customer service of delivery days for specific areas.
- Ensures set-up errors and missed pickups are reported and resolved.
- Documents and maintains records required by regulatory agencies such as the Department of Transportation.
- Reviews and audits documentation related to route operations on a daily basis (e.g. DVIRs driver time and attendance open tickets) following-up where appropriate.
- Associates Degree (accredited) Required
- must be at least 18 years of age Required and
- legally eligible to work in the country where the position is located Required
- Drivers License Valid Drivers License Required
- This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
The expected base pay range for this on-site position is $82125 - $120462. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work location.
Required Experience:
Manager
Employment Type
Full-Time
