Service Manager
Service Manager
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Job Description
Overview
Service Manager Gateshead
At Change Grow Live we care deeply about people about progress and about the power of possibility.
Were proud to offer a new and exciting opportunity for a Service Manager to lead our Gateshead service. If youre someone who believes in empowering others building strong teams and delivering high-quality person-centred care wed love to hear from you.
We Thrive by working together
At Change Grow Live we Thrive by:
Recruiting for success and recognising and rewarding effort
Creating environments that are safe healthy agile and flexible
Learning developing and growing together as a team
Identifying future talent and leaders to help us deliver our mission
Ensuring everyone experiences a sense of belonging where every voice is heard
Fostering an open inclusive and transparent culture where we live our values and support each other to succeed
Were creating the conditions for success for every person who works or volunteers with us and we want you to be a part of that journey.
About the Role
As Service Manager youll lead a multidisciplinary team to deliver and evolve our Gateshead drug and alcohol service ensuring it is accessible effective and compassionate. Youll work collaboratively with clinical staff team leaders subcontractors and pharmacy partners to ensure service users receive the best possible support.
In this role you will:
Act as the CQC Registered Manager ensuring safety compliance and care quality
Oversee governance performance and strategic direction
Build and maintain strong partnerships with commissioners providers and local stakeholders
Provide values-based leadership empowering your team to deliver outstanding outcomes
Drive service improvement innovation and inclusion
Embed a culture of safeguarding equity and continuous learning
Manage significant budgets and subcontracted partnerships with care and accountability
Location: Gateshead
Full Time Salary Range:*51101..24 per annum (dependent on experience)
Hours: Full Tme 37.5 per week
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and payments will be pro rata based on contracted hours
Responsibilities
What Youll Bring
Were looking for someone who brings:
Significant experience in managing community or criminal justice drug & alcohol services
A deep understanding of recovery-focused care and performance-driven delivery
Strong leadership skills and the ability to inspire and develop others
Experience in managing complex contracts and subcontracted relationships
A track record of change management innovation and partnership building
Budget management experience (including oversight of contracts over 2 million)
A collaborative compassionate and solutions-focused mindset
What Youll Get in Return
- Opportunities for career progression and professional development
- Access to great learning opportunities and organisational development support
- A culture of openness flexibility and trust1 hour a week (pro-rata if part time) wellbeing hour for your own wellbeing or professional development enhanced annual leave and other benefitsother benefits: Change Grow Live employee benefits
Ready to make a difference
If this sounds like you and youre ready to lead a service where people can grow make positive changes and truly thrive wed love to hear from you.
Please ensure your application and supporting statement reflect how your experience aligns with the role requirements outlined in the job description.
Together well create a compassionate inclusive and high-performing service where everyone has the chance to live life to its full potential.
If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Director Lucy Harrison
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Salary Range (pro rata if part time)
ILW / OLW /Fringe
Interview Date
Closing Date
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Required Experience:
Manager
Employment Type
Full-Time
