UAT Manager
UAT Manager
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Job Description
Job Title: UAT Manager
Location: Cupertino CA - Onsite
Duration: 6 months Contract
Job Description:
- Facilitate successful release of system enhancements / new functionalities from development to production.
- Create Release processes and documentation to minimize customer impact during changes.
- Management of end-to-end UAT activities including test process management team coordination and communication of test results.
- Lead cross-functional team to support each Release project plan and post Release/Change review and coach other PMs.
- Work closely with project team to understand business requirements.
- Review requirements documents to ensure that requirements are testable.
- Develop test strategy test plans test cases test scripts and test reports on multiple projects of varying size.
- Create and maintain the test data for UAT scripts.
- Create maintain and report UAT metrics including SLAs and KPIs.
- Validate that user expectations are achieved during the testing process.
- Document and communicate UAT related risks to Project Management.
- Coordinate smoke testing facilitate sales environment planning and PROD refreshes and review master data flows.
- Facilitate triage calls and drive issues to resolution with IS&T and business partners to get closure on open issues.
- Create and maintain overall UAT knowledge repository for the BPR team.
- Provide UAT best practices and templates; Incorporate lessons learned to improve test planning and execution.
Qualification Requirements:
- 8 years of experience managing User Acceptance Testing (UAT) as a test lead for complex highly integrated projects.
- Understanding of sales and sales operations processes in consumer channel sales or similar environment is highly preferred.
- Well versed in multiple styles of Release and Change Management processes including Agile/Scrum Waterfall and Iterative; Experience in an Agile environment is a must.
- Hands-on experience with Salesforce platform is preferred.
- Understanding of test automation framework design models and best practices.
- Solid understanding of project management approaches tools and phases of the project lifecycle.
- Strong verbal and written communication skills with the ability to communicate at all organizational levels.
- Ability to facilitate brainstorming sessions to gather lessons learned from implementation with business and BPR and Information Technology group (IS&T).
- Excellent teamwork and ability to influence others (horizontally and vertically) to instill accountability to achieve results.
- Experience working on projects for teams based outside the U.S.
- Strong level of customer focus and attention to detail.
- Ability to thrive in an ambiguous environment and multi tasking.
- High level of professionalism energy and sense of urgency to make things happen.
Key Skills:
User Acceptance Testing (UAT) Testing Lead Release Management Change Management Project Management SLAs KPIs.
Employment Type
Full-time
